Associate Technical Writer - Durham, NC

Job Description

Orbis Technologies, Inc. provides award-winning products, solutions, and services powering enterprise software for hundreds of clients across four continents and fourteen countries. Orbis is unlike any other company in our industry. Not only do we have a world-class component content management platform-RSuite-but we create the documentation, online help, visual media, training materials, and other types of content required to compete at the highest level.

Orbis is seeking a Technical Writer with experience writing assembly, installation, operation, and maintenance documentation for physical products for industrial, manufacturing, and consumer products companies.

Essential Duties & Responsibilities:

• Write and update assembly, installation, operation, and maintenance documentation for physical products for industrial, manufacturing, and consumer products companies.
• Write and update software user guides and online help.
• Ensure that the documents are accurate and follow the clearly defined standards.
• Create new documents as required.
• Coordinate with subject matter experts, project manager, and writing team to ensure that the correct information gets to the right people and that the documentation is accurate, following clearly defined standards.
• Be detail-oriented and understand the principles of good technical writing.

Experience and Skills

Mandatory Requirements & Qualifications:

• U.S. citizenship

• 1-2 years experience in technical writing, with technical writing being your primary job function.

• Bachelor's degree in technical writing, journalism, communications, or related field.

• Aptitude for understanding software products and physical products.

• Experience with researching and gathering relevant technical data from subject matter experts.

• Possess excellent interpersonal and general business communication skills.

• Experience working independently as well as in a team-oriented, collaborative environment

Preferred Skills & Qualifications:

• In-depth knowledge of standards and best practices for writing software and product documentation.

• Experience using the following applications: MadCap Flare or InDesign.

• HTML

• DITA/XML

Optional Experience Preferences:

• Microsoft Word

• Adobe Acrobat Professional

Work Hours & Location:

Full-time, exempt position with hours of operations from Monday to Friday, between 8 am to 5 pm. This is an in-person position. We have offices in Annapolis, MD; Brookfield, WI; Orlando, FL; and Durham, NC.

Please note, that this job description does not cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Job Benefits

• 3 weeks of PTO, 8 paid holidays, 5 additional days for life events such as adoption, childbirth, and marriage.
• Free medical, dental, vision, life insurance and disability coverage.
• 401(k) with 100% match of up to 4% of contributions and with immediate vesting.
• Commuting allowance for in-office positions.
• Tuition & Professional Membership Reimbursement.
• Employee Referral bonus.

Orbis Technologies, Inc. employs and promotes a highly talented and diverse workforce and environment, without regard to race, color, religion, gender, national origin, or any other protected class.

**3rd Party Recruiters - Please do not contact - There is no interest in using your services for this position.**