Atlassian Administrator

We are looking for a Jira and Confluence Atlassian Administrator to join a growing team that specializes in Third-Party application administration and management. We will trust in your experience to help manage the environment and guide decisions to optimize these products for teams across the firm.

Jira and Confluence are essential tools for collaboration at Jane Street. In this role, you will help maintain, upgrade, grow, and operate our Atlassian application infrastructure. You’ll also be responsible for supporting our team’s existing Jira workflows and business processes, and implementing new workflows as necessary.

We’re looking for a strong communicator with a knack for problem-solving who is ready to make an immediate impact. Our team will look to you to employ robust root-cause analysis and provide sustainable and well-documented solutions when problems arise. You will help ensure our business processes are followed consistently and promptly, approved accurately, and remain searchable and auditable for future knowledge sharing.

As our team continues to grow, so will the responsibilities of this role. You’ll have the potential to expand your expertise into other enterprise applications and products such as (but not limited to) Tableau, Workday, and Salesforce for both on-prem and cloud deployments, as well as onboarding and on-going management.

• Experience deploying, configuring, maintaining, and migrating Jira and Confluence instances in an Enterprise environment on Linux
• 3-5 years of experience in administering Atlassian products
• Comfortable managing sensitive data in a fast-paced, complex environment
• Can prioritize tasks effectively and manage projects from ideas to execution
• Excellent interpersonal skills; communicates clearly with colleagues and external partners
• Self-starter with an eye for continuous improvement; able to meet problems with innovative solutions
• Experience creating and maintaining custom workflows, dashboards, and reports in Jira
• Knowledge of Groovy scripts and plugins, and enough experience that you’ll be able to write and maintain Jira customizations and add custom functions to new processes
• Ability to evaluate, test, and configure add-ons
• Experience with Jira Service Desk implementations, JQL, and managing cloud-based applications and integrations
• Linux administration and scripting skills preferred, but not required
• Financial institution experience desired
• Fluency in English required