Atlassian Software Administrator - REMOTE

Req ID: 241330

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Atlassian Software Administrator - REMOTE to join our team in Atlanta, Georgia (US-GA), United States (US).

Day to Day Responsibilities:

• As a key player for Global IT supporting a $3B company your objectives are to ensure our resources are supported to design, develop and deliver to their objectives as easily and cost effectively as possible.
• Understanding of Agile and Safe methodologies, and business/ process expertise will be critical in the development and optimization of Atlassian application portfolio of features a 5000 user community.
• Lean six sigma expertise/thinking, and data management knowledge will help business teams define their requirements while you consider what standards, integrations, risks or impacts to the existing configuration globally deployed and what if any additional standards will be needed or adjusted to ensure consistency in usability and reporting.
• Work with your Sr System Administrator/lead developer in all aspects of system architecture to ensure requirements, development and implementation is aligned with customer requirements.
• All aspects of budget, licensing, financial reporting, system performance, customer satisfaction and KPIs overall will be your responsibility to manage and report.
• An outstanding team player, you support and are responsible to ensure the entire user community is supported by meeting aggressive SLA's of service and support from our support organization.

Additional Responsibilities:

• Critical member of the DevOps Support Team attending daily stand ups in the objective of keeping a pulse on operations with the Core IT team for this portfolio of applications.
• Participate on the change control board for applications and system administration.
• Key in application evaluation for our IT business partners for Global usage throughout the year.
• Responsible for Voice of the Customer program for the community to ensure we are constantly evaluating our application features, keeping alignment with business process changes, drivers, and issues.

Minimum Requirements:

• Atlassian Administrator Certified
• Agile/Safe 4.0 or higher Certification
• Lean six sigma Certification
• 5+ years application system administration experience with the Atlassian portfolio - Jira, Confluence, Jira Service Desk, Crowd.
• 5+ years' experience driving and executing within an Agile framework across many teams
• 10% Travel to the client's office

Preferred Experience:

• Experience with System Design requirements definition and development planning
• Global process experience across manufacturing and or development teams Business process mapping and data management/modelling
• Extremely organized, ability to talk to all levels of the organization.
• You are analytical, take accountability

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,900 - 170,800. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.