ATM QA Analyst

Company Description

Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Job Description

Arthur Grand Technologies is currently seeking a highly motivated and Skilled ATM QA Analyst for one of our clients

Title: ATM QA Analyst

Location: San Ramon, CA (5 days onsite)

Deployment:

1. Load USD image on 23 different ATM machines.

2. Monitor behavior and report errors, wrong screen flows, beeping sounds, blank screens, reading ATM diagnostic screens

3. ATM configuration

4. Support QA with different ATM configuration settings.

5. Loading fake cash, receipts, statement papers to ATM

6. Request new IP Address for new ATM as required

Maintenance:

1. Updating Configuration Repository database as per request from QA.

2. Configure Cash dispenser, fix jams or reset various devices on ATM

3. Maintain different code level on multiple Aconex environment.

4. Support Aconex Crosscheck so QA can do their unit testing in house.

5. Make sure crosscheck is always available and Script are running.

Triage:

1. Troubleshoot when a transaction from the ATM is not working as in supposed to

2. Send service request to NCR support when an issue cannot be resolved.

Thanks,

Afrah Faiza

Arthur Grand Technologies Inc

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Additional Information

All your information will be kept confidential according to EEO guidelines.