AT&T Customer Support Specialist

At our company, we recognize that exceptional service is the foundation of success. That’s why our AT&T Customer Support Specialist team is dedicated to delivering outstanding customer experiences while driving AT&T sales. We are seeking motivated, professional, and customer-focused individuals to join us as AT&T Customer Support Specialists and become trusted experts for AT&T’s products and services. In this role of an AT&T Customer Support Specialist, you will serve as the first point of contact for customers—providing personalized support, resolving concerns efficiently, and recommending tailored solutions that enhance satisfaction. As an AT&T Customer Support Specialist, your ability to combine problem-solving skills with a sales-driven mindset will make every interaction meaningful. If you thrive in a fast-paced environment and enjoy helping people, this is the opportunity for you. AT&T Customer Support Specialist Responsibilities: • Deliver exceptional service by addressing inquiries, resolving issues, and providing tailored solutions. • Promote AT&T products and services through confident, knowledgeable recommendations that drive sales and improve customer satisfaction. • Handle customer concerns with professionalism, empathy, and efficiency. • Collaborate with fellow AT&T Customer Support Specialists and the sales team to ensure seamless support and consistent service delivery. • Accurately document customer interactions, sales transactions, and feedback to enhance processes and service quality. • Stay current on AT&T product offerings, promotions, and industry trends to anticipate customer needs and maintain expertise. AT&T Customer Support Specialist Requirements: • High School Diploma or equivalent required. • Previous experience in customer service, sales, or a related field preferred. • Strong verbal and written communication skills. • Effective problem-solving abilities to resolve issues quickly and confidently. • Sales-driven mindset with the ability to promote products in a customer-first manner. • Comfort with customer service software, CRM systems, and other relevant technologies. • Positive, professional attitude with a willingness to support team success. Why Join Our AT&T Customer Support Specialist Team? • Supportive team culture where your contributions are recognized and valued. • Comprehensive training programs designed to help you excel. • Opportunities for professional growth in a fast-paced, evolving industry. • A culture of innovation focused on improving both customer and employee experiences. Job Type: Full-time Pay: $44,000.00 - $56,000.00 per year Benefits: • Professional development assistance Work Location: In person