Attachment & Aftermarket Sales Representative

Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME!
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important:
Don't forget to include a resumé in English in your profile in Workday
- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.
Job Description:
Support dealers in the development and implementation of programs to grow attachment, parts and service, and CVA sales for BCP (Building Construction Products) equipment to customers across their territory. *Aftermarket (parts and service) sales to retail and small core customers (owning less than 20 machines). This is an excellent opportunity for an experienced sales professional who wants to grow their career and skills in the construction/heavy machine industry.
What you will do:
- Assist BCP Attachments sales strategy planning, marketing, and sales techniques; support the introduction of new BCP Attachments.
- Design and assist dealers on BCP Attachments forecast, orders and inventory planning.
- Perform regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.
- Support identification of opportunities for Caterpillar's BCP Attachment growth (including unmet market needs and new product ideas). displacement of competitive offers
- Support dealers in the development of offers and implementation of richer and longer Customer Value Agreement at point-of-sale. Facilitate the integration of multiple CVA offers at point-of-sale (original machine sales quote).
- Present products or services to stakeholders, answering any customer questions, and addressing their needs.
- Assist dealers in the development and implementation of customer onboarding process with the CI Retail winning recipe for streamlined customer on-boarding.
- Assist/coordinate dealer on-site sales training to assist with knowledge of the full product portfolio.
What you will have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Basic requirements:
- Bachelor's degree
- Prior sales or training experience in the construction, heavy machinery or related industries
- Prior field based or dealer facing experience highly desirable
- English Pre-Advanced
- Spanish Pre-Advanced
Top Candidates will also have:
- Knowledge of Caterpillar Building Construction Products (BCP) equipment
- Experience with Caterpillar Dealers
Additional Information:
- Position requires 50% travel (LATAM)
Some of the offered benefits *:
• Medical plan
• Dental plan
• Medicines reimbursement
• Psychological, Legal, Social and Finance Support Program
• Private pension plan
• Profit share
• Meal assistance
• Christmas basket
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location
The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc) , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html
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Posting Dates:
agosto 22, 2024 - agosto 29, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
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