Audiovisual Engineer

Company Information:

Wilks Brothers is a multifaceted, family-based partnership headquartered in Texas with offices located in Cisco, Willow Park, Fort Worth, Houston, and beyond. We prioritize relationships and recognize the value of our employees, communities, and businesses. We treat our customers as individuals, providing equal respect and excellent service in good times and difficult times alike. At Wilks Brothers, we believe that business is personal, and we uphold our core values of Faith, Integrity, Team, Growth, and Loyalty in all our partnerships.

Benefits:

• Competitive Compensation Package
• Medical, Dental, and Vision Coverage
• 401K with Company Match
• Life Insurance and Long-Term Disability Coverage - 100% Company Paid
• Health Savings Account (HSA)
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• Life Assistance Resources
• Paid Holidays
• Paid Time Off (PTO)

Position Summary:

We are seeking an experienced AV Engineer with expert-level Crestron knowledge to join our team at Wilks Brothers. As an AV Engineer, you will be responsible for supporting and maintaining audiovisual systems for commercial and residential properties. Your role will involve installation, diagnostics, repairs, maintenance, and upgrades of hardware and equipment. Additionally, you will troubleshoot problem areas, provide timely assistance to end users, and conduct training when necessary.

Key Roles / Responsibilities:

• Direct involvement in all aspects and phases of audiovisual projects, including programming, design, and construction administration.
• Attend internal and client meetings to provide direction, create red lines/sketches, and perform quality checks on deliverables.
• Develop AV system designs, create budgets, and issue equipment lists, system drawings, and specifications.
• Ensure compliance with industry best practices, company standards, and client requirements.
• Collaborate with the project manager to cover design aspects and client needs during fieldwork.
• Participate in lessons learned sessions, continuous education, and research and development for new products to maintain and enhance company standards.

Required Education, Experience, and Qualifications:

• Bachelor's degree in a computer-related field or equivalent work experience.
• Industry-standard certifications, with a minimum of CTS Certification.
• Expert-level Crestron programming certifications (CTS-D, CTS-I, Crestron Programmer certifications) preferred.
• AV manufacturer or industry-related training and certifications.
• Strong working knowledge of Audiovisual systems, software, and video distribution.
• Experience with remote support tools.

• Excellent attention to detail and strong documentation skills.
• Effective communication skills and customer-focused approach.

Working Conditions:

• Availability for 24/7 support and participation in on-call rotation for after-hours assistance.
• Physical ability to lift and/or move equipment weighing 50 to 70 pounds.
• Mobility to reach equipment and perform diagnostics and limited repairs in confined spaces.
• Minimum of 40 hours per week unless otherwise directed by the supervisor.
• Up to 75% travel may be required.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Positions self to install equipment, including under desks.
• Moves throughout the building to access files.
• Must be able to comprehend and follow written and oral instructions.
• Must be able to complete tasks even with frequent interruptions.
• Must be able to use discretion and independent judgment as needed.
• Must be able to speak clearly on the phone and to fellow workers.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.