AV Field Engineer

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!

The AV Field Engineer position is a hands-on field-based position responsible for commissioning systems and training clients on system functionality.

We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Benefits Package: Company Paid!

• Medical, Dental, Prescription & Vision Benefits
• Life, AD&D, and LTD insurance
• Paid Vacation and Holidays
• Teladoc & TriaHealth
• Company-Matched 401(k) and IRA Retirement Savings.

Essential Duties and Responsibilities:

• Displays advanced knowledge of AV installation techniques
• Displays working knowledge of basic AV designs
• Displays working knowledge of design requirements
• Performs site surveys for AV engineers
• Ensures complex AV installations are complete and meet AVIXA standards
• Confirms drawing redlines are accurate
• Builds AV Equipment racks alongside stage and config specialists
• Commissions complex AV systems post installation
• Properly balances audio systems
• Configures AV devices in the field
• Works with programmer for programming changes
• Sets up wireless microphone systems
• Makes necessary design changes in the field to ensure fully functioning system
• Acts as an extension of project engineering in the field
• Manage multiple field resources during installation of complex AV systems
• Gathers and records final system information (IP addresses, settings, etc.)
• Trains client on use of AV system
• Provides level 2 AV helpdesk support
• Uses advanced troubleshooting tools and techniques to resolve AV systems errors

Qualifications and Experience:

• High school diploma or equivalent
• College education or degree preferred
• Strong interpersonal and communication skills (written and verbal)
• Demonstrates proficient use of Microsoft Office applications
• CTS required within 3 months of hire date
• CTS-I highly recommended
• Three (3) years experience installing, troubleshooting, and commissioning audio-visual equipment
• Certifications in industry-relevant technologies such as Crestron, Biamp, and Extron

Working Conditions & Physical Demands:

• Ability to lift 50lbs
• Ability to climb ladders
• Ability to travel 75%
• Ability to work independently with minimal supervision and direction