A/V Technician

Responsibilities: 

The AV Technician is responsible for facilitating an exceptional office experience, providing operational support with a strong focus on customer service. You possess a strong ability to prioritize and organize tasks, while working in collaboration with the AV Engineering team and the Workplace Team to provide and maintain a positive office environment. You are an individual who feels confident making decisions in a fast paced, ever evolving environment, who possesses strong communication skills, knows how to stay self-motivated and demonstrates a positive attitude. This role will start off as a 6 month contract with potential to be extended and/or converted to full-time. 

• Assists with the troubleshooting and operation of electronic communication systems, including but not limited to professional audio systems, video display systems, and Video-Conferencing solutions.
• Assisting installation teams with the final hookup of electronic equipment during new installs at customer sites
• Assists with preventive maintenance and upgrades of A/V hardware components
• Overall maintenance of audio/video equipment in the office(s).
• Assists with running high visibility meetings such as All Hands, SKO, and Product Announcements.
• Performs daily room sweeps to confirm conference room health in the morning to ensure all systems can be used to their full capacity for the day

Qualifications: 

• 1.5+ years with corporate Audio Visual
• Knowledge and experience in IT network communications is a plus.
• Audio, video conferencing, or control equipment manufacturer experience a plus (Neat / QSC / DTen/ Zoom etc)
• Must be able to read, generate, and effectively interpret general business documentation.
• Must be flexible with shift hours and timing
• Valid and current driver’s license.
• This person must have great personal skills and be able to interface with clients, technicians, and contractors.
• The right individual will also be highly energetic, well organized and responsible.
• Experience with Video Conferencing, Streaming, and Control Systems is a plus
• CTS and/or any other AV Industry certifications highly desired not required
• Ability to be on site in our San Mateo HQ offices 5 days a week
• Willingness to travel to US based locations to assist with installations on an as needed basis