AV Testing Operations Supervisor

Mission Summary

You will create and manage schedules to ensure vehicle operators are supporting daily operations. You will assist leadership in the creation of best practices and protocols for operators to abide by. You are the first point of contact for vehicle operators when issues arise and resolve them. After coordinating with multiple departments, such as engineering, L&D, and safety, you will determine what resources are necessary to conduct operations efficiently. You must manage and approve time-off requests for team members while ensuring there is no impact on operations. You will supervise the daily performance of vehicle operators to include coaching, addressing attendance issues, and issuing disciplinary points in alignment with company policies and standards. You will conduct bi-weekly 15/5 reviews with vehicle operators and bi-annual, annual performance reviews to ensure effective coaching is in place for vehicle operator growth and development.

The Motional global headquarters are located at 100 Northern Avenue in Boston, MA. Nestled in the bustling Seaport district with sweeping views of Boston Harbor and downtown Boston, the offices are located close to major transit lines and a quick walk to various restaurants and popular attractions.

What you'll be doing:

To perform this job successfully, you must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed below are representative of the knowledge, skill, and/or ability required.                                                                  

• VO Scheduling and Vehicle Dispatching
• Daily briefs via zoom or in-person
• Review weekly 15/5 feedback forms
• Review dash camera footage
• Gather and track information regarding operations             
• Conduct Performance Reviews
• Lead group projects
• Review/correct punch times
• Approve and manage time-off requests
• Basic IT Troubleshooting
• Basic AV system troubleshooting
• Provide job coaching for operators          
• Interview new VO candidates
• Able to travel domestically
• Other duties as assigned

What we're looking for:

• Prefer 6 months - 1 year of prior management experience
• Valid driver’s license required
  
• Must have 5+ years of driving experience
• Clean driving record
• Excellent knowledge of Microsoft Office/G-Suite Applications
• Excellent time management skills
• Able to work in a fast-paced environment and meet last quick deadlines
• Must have shift flexibility 
• Good communication both verbally and written

Bonus points (not required):

• Data analytic experience

Safety Requirements:

Because interfacing with the public and/or other employees in a confined setting is an essential function of the job, Motional currently requires those performing this role to be fully vaccinated. Anyone hired into this role should be vaccinated by their start date. Motional is an equal opportunity employer, and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law.

To maintain a safe operating environment at Motional, our safety critical positions must undergo an initial drug screening and are subject to random drug screen testing during employment.

Supervisory

This role supervises employees and partners with other sites for consistent leadership and management practices.

Physical Demands

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 50 pounds. 

Working Environment

The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbents may encounter frequent interruptions throughout the workday. While performing the duties of this job, the team member is occasionally exposed to outside weather conditions, road conditions and pedestrian traffic. The team member is regularly exposed to mechanical and computer parts. The team member is occasionally exposed to fumes and/or airborne particles. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Motional AD LLC is an Equal Employment Opportunity employer and we welcome all qualified applicants.  All applicants will receive impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion, gender identity, sexual orientation, or another legally protected status.  Motional AD LLC is a Drug-free workplace.