AVP, Accountholder Pricing

Job Description:

Role Summary/Purpose:

As a member of the Pricing COE team, the AVP - Accountholder Pricing (Surveillance and Governance) is responsible for developing and implementing part of the first line of defense monitoring routines. Collectively, the Accountholder Pricing Surveillance and Governance team is responsible for, among other things, ensuring compliance with CTCs, Process Risk Controls (PRC), Issue Remediations and serve as leads for engagements with Internal Audit, Risk Testing, and Internal Control. The team also ensures monitoring of controls (surveillance) for compliance with CTCs, Policy, Procedures and other requirements. Additional responsibilities may include, but not limited to, ensuring the proper resolution of gaps in processes and recommending process improvements, assisting with the governance of Pricing Sub-Committee, pricing complaints review and monitoring, etc.

We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• This role has primary responsibility of ensuring compliance and regulatory expectations are met for the Pricing COE processes
• This role works closely with other members of the Accountholder Pricing team to identify the reviews and tasks to be completed during the year
• Ensure Synchrony complies with laws, regulations and legislation, including but not limited to Regulation Z and AA, Fair Lending and UDAAP
• Develop, implement, and execute surveillance and monitoring reviews/routines efficiently and effectively, in an organized manner, and within the established time frames
• Drive effective identification and management of compliance risks, provide solutions, and assist with resolution
• Ensure significant risks are promptly escalated to the appropriate level through the prescribed protocol or seek guidance as needed.
• Embed into the business effective tools, systems and controls for analyzing and monitoring regulatory risks (e.g. EWRs)
• Establish effective relationships with cross-functional areas that influence compliance of Pricing owned CTCs or processes
• Identify opportunities to streamline and make overall processes as efficient as possible
• Partner with key functions within Synchrony: Legal, Compliance, Risk, Internal Audit, IT, etc.
• Review customer complaints related to Pricing to provides insights to the business and/or escalate further
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree or in lieu of degree, 8 years equivalent experience.
• Minimum 5 years in financial services, surveillance, audit or compliance experience

Desired Characteristics:

• Experience operating in a heavily regulated-compliance environment
• Fiserv (fka FDR) knowledge
• Excellent team and leadership skills
• Proven ability to work cross functionally
• Facilitation and problem solving skills
• Project Management and process improvement experience
• Strong communication skills
• Team player in fast-paced, high-energy environment
• Goal oriented, self-motivated and self-directed
• Work experience that clearly demonstrates strong initiative and ability to succeed
• Demonstrated knowledge and understanding of relevant legislation, regulations, and policies
• Demonstrated experience working across a matrixed organization

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• N ew hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Job Family Group:

Finance