AVP, Product Optimization Analyst

Job Description:

Role Summary/Purpose:

The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products.

The right candidate for this position will be mining datasets to help drive product optimization strategies and recommendations including the utilization of statistical modelling, a variety of analytical techniques and advanced visualization for complex business and technical needs.

We are looking for an innovative and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings

This role reports to the SVP, Product Optimization.

We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Provide primary analytical support for Product Optimization analytics and strategies.
• Develop and maintain strong partnership and collaboration across internals functions (Finance, Analytics, Product, Credit, others) and client teams to drive synergies around product analytics
• Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF
• Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products
• Analyze and explore datasets in order to find opportunities for product optimization through data analytics
• Partner with SME's across the organization to accelerate learning of data structure and contents
• Conduct comprehensive extensive analysis of products performance trends and provide insights and recommendations
• Apply diverse analytical methods and statistical modeling techniques in order to enable state of art analytical decisioning framework
• Establish test and control strategies and create metrics to measure/track performance of those strategies
• Develop dashboards utilization visualization tools
• Perform other duties and/or special projects as needed

Qualifications/Requirements:

• Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 4+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 8+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry
• 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses
• 3+ years leading large-scale analytics projects
• 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others
• 2+ years of experience with data visualization tools (i.e: Tableau)

Desired Characteristics:

• Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field
• Extensive knowledge of card industry P&L, drivers and assumptions
• Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred
• Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups
• Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success
• Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques
• Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely.
• Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Our Commitment

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you'll find community to connect with and opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 75,000.00 - 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 11

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Job Family Group:

Risk Management