AVP, Sr Account Manager - Marketing

Job Description:

Role Summary/Purpose:

To build & deliver an enhance operating model for our CareCredit business and to drive seamless integration & proactive communication across the CC Business team and the Agency. This is delivered through more transparent communication, a deeper insight in to the CC Marketing Plan & processes, a thorough understanding of the execution process, a proactive approach to project management & the insight to guide and support the client teams to deliver against their business goals. The Operating model will leverage agile principles.

Essential Responsibilities:

• Drive integration & efficiency of Agency communication operating rhythm leveraging agile principles
• Engage with CC business owners to understand & deliver against the campaign goals to drive growth for the business
• Partner with CMM's to define, communicate and prioritize campaigns/initiatives
• Provide data & production requirement support for campaigns with high complexity & high visibility to ensure seamless delivery
• Lead omnichannel campaign delivery planning, execution, and optimization for assigned client relationships across primary marketing channels including direct mail, email, paid media, and earned media
• Engage, coordinate & lead project management for Omnichannel marketing campaigns ensuring growth strategy deliverables are achieved
• Build relationships/networks across key functional areas that support marketing execution plans
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree OR in lieu of degree high school diploma/GED and 8+ years of professional experience in sales, marketing, operations in a corporate environment
• 5+ years of marketing experience to include Project Management and client relationship experience

Desired Characteristics:

• Project management experience and the ability to prioritize, navigate changes and deliver to plan
• Excellent communication skills and ability to influence and partner with all levels of employees; internal and external partners/suppliers.
• Team player; flexibility to pivot with strategy, regulatory and market changes; and proven ability to work cross functionally, as well as within own function
• Agile skill sets, team, process, tools and/or methods experience
• Keen understanding of data & production requirement development & how integrate with delivery platforms
• General understanding of direct mail, email, paid & earned media channels with the goal of becoming an SME
• Consumer financial services experience with exposure to credit card or retail environment
• Prior Agency Account Management Experience

Grade/Level: 11

The salary range for this position is 75,000.00 - 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Job Family Group:

Marketing