The role involves providing operational support as an AWS SRE leading teams enhancing system reliability and automating tasks while collaborating across teams.

Requisition Number: 2353736
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
You will be part of a world class identity matching solution building a state-of-the-art applications that is at the center of identity management for Optum Technology. You will have a true opportunity to change the healthcare landscape for the better. Role requires to provide 24×7 operational support to all production practices on holidays and weekends. Coordinate with various teams and raise support ticket for all issues analyze root cause and assist in efficient resolution of all production processes. Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes. Need to have good understanding of business processes within various systems used within the application. You will need to be ambitious and willing to work out of your comfort zone.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington D.C. area you will be required to work in the office for a minimum of four days per week.
Primary Responsibilities:

• Lead and mentor a team of SREs to ensure high-quality delivery and professional growth
• Design build and maintain scalable and reliable systems using cloud-native technologies
• Develop and implement monitoring alerting and observability strategies to ensure optimal system performance and user experience
• Automate operational tasks and drive infrastructure-as-code (IaC) adoption
• Proactively identify and resolve reliability risks bottlenecks and performance issues
• Leveraging AI
• Collaborate with engineering and product teams on architecture code reviews and incident response
• Lead post-incident reviews (blameless retrospectives) root cause analysis and continuous improvement initiatives
• Streamline migration processes ensure consistency and enhance efficiency through automation AI and innovative solutions
• Define SLOs/SLIs track error budgets and report on system health to stakeholders
• Ensure compliance and security standards are integrated into system operations
• Stay current with emerging technologies and SRE best practices
• Leverage enterprise-approved AI tools to streamline workflows automate tasks and drive continuous improvement

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Bachelor's degree OR CS OR IT related field
• 3+ years of experience with Cloud SDKs with AWS using Java (spring boot microservices) Scala and Python
• 3+ years of experience with Distributed Data services (DynamoDB/Athena or similar)
• 3+ years of experience with AWS Cloud: S3 CloudWatch ECS Lambda RDS EMR AWS ECS
• 3+ years of experience with CI/CD using GitHub Actions or similar

Preferred Qualifications:

• Experience in Unix Hadoop HBase and Hive
• Experience working with offshore and onsite teams as part of job requirement
• Proven good communication skills
• 3+ years of experience in Elastic APM
• 3 years with Scala
• 3 years with Kubernetes Clusters

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72800 to $130000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life. Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race national origin religion age color sex sexual orientation gender identity disability or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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