Axway API Gateway Administrator (Remote)

Resp & Qualifications

PURPOSE:

This position is responsible for configuring and maintaining the Axway API Gateway environments with responsibility for the installation, system administration, tuning, disaster recovery, monitoring, audit, problem resolution, and license management. In addition, the position will assist as a Service Delivery Manager for a small managed services team.

The position requires strong verbal and written communication skills. It requires the ability to multi-task effectively, supporting multiple products, running projects, and troubleshooting seamlessly. It requires an understanding of how the middleware technologies interact with and rely on the operating systems and other supporting infrastructure such as databases, storage, network, and firewalls. Candidate requires strong troubleshooting, project management, and effective communication skills to collaborate with other technical teams, clients, and vendors on complex application and infrastructure designs across multiple internal and external tiers.

ESSENTIAL FUNCTIONS:

Under the general direction of the Manager, Middleware Services, the incumbent's accountabilities include, but are not limited to, the following:

• Axway API Gateway Administration
• Service Delivery Manager
• Project Management
• The Middleware Services team is responsible for software components supporting five thousand internal business clients, four million members, and sixty thousand providers across 24 CareFirst locations.
• Responsible for support of infrastructure used for business mission critical applications including Claims Processing, Enrollment, Financial, and Corporate websites and 250+ other applications.
• Assists application developers and other clients with environment creation, application deployments, identification and resolution of problems related to supported middleware technologies. Will help provide 24x7 on-call schedule to provide off-hour support.
• Will be responsible for installation, configuration, and optimization of Axway API Gateway environments, as well as SDM duties for a variety of TIBCO technologies (Business Connect, Transaction Insight, BWPM) and a set of support applications in TIBCO Business Works.

QUALIFICATIONS:

Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience:

• 5 years of experience in IT Operations or Systems Support, software/hardware and/or or systems engineering.
• Prior experience with technologies and systems related to the department's core activities with the supported middleware technologies.
• Extensive experience with specific functions of area managed.

Technologies:

• Familiarity with Azure preferred.
• Integration Technologies Axway API Gateway, Axway Secure Transport, TIBCO Transaction Insight, TIBCO BWPM.
• Cloud Platforms Kubernetes, Nginx, Istio, AKS, TKGI.
• Legacy Middleware WebSphere Application Server and Liberty, TIBCO Business Works and Business Connect, Apache, IBM MQ, Active MQ, Tomcat.
• DevOps Azure DevOps, Jira, Jira Align, Subversion, GIT, Ansible, Jenkins, VS Code, Bitbucket, IBM UrbanCode Build/Deploy.
• Programming Python, Java, YAML, JSON.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of programming languages and web-based technologies.
• Proficient in Microsoft Office applications.
• Ability to collaborate to solve technical problems across teams.
• Excellent communication skills both written and verbal.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $91,512 - $181,753

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Middleware Services

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

#LI-LD1