B2B Analyst I

Position:
B2B Analyst I
Job Description:
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.
A Fortune 109 company with over 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
The B2B Analyst acts as the link between the information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.
What You'll Be Doing

• Analyze and manage daily production transactions and escalate issues to the appropriate business partners.
• Setup and support of EDI/RN partnerships and VAN/3rd party communications
• Investigate, troubleshoot, and resolve or escalate problems with EDI X12, EDIFACT, or RosettaNet data.
• Trace data through from back-end Oracle ERP system to web Methods translator and identify issues.
• Monitor error alerts and reprocess data as needed.
• Act as functional analyst by gathering business requirements from internal as well as external partners and work across IT organizations to create solutions.
• Attend conference calls with Arrow business users and trading partners and Own and develop relationship with partners, working with them to optimize and enhance our integration.
• Create PLSQL queries as needed to support team functions and Run SQL queries to trace data and report statistics.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Provide 2nd-level support to Offshore B2B support and development teams (Asia, India)

What We Are Looking For

• 5+ years of experience administering Web Methods toolkit, including Web Methods Designer, Web Methods Admin Console, and My Web Methods.
• 5+ years of experience writing and executing PL SQL scripts/queries.
• 5+ years' experience working on EDI ANSI X12, UNEDIFACT, RosettaNet, XML, FLATFILE, and CSV.
• 5+ Experience working with 3rd party VAN administration.
• 5+ years of experience using ITSM tools including Service Now and SLA framework.
• 5+ years of experience working on supply chain Order to cash transactions.
• Strong written and verbal communication skills
• Strong critical thinking and troubleshooting skills and the ability to work with minimal supervision.
• Possess a strong sense of urgency and attention to detail.
• Proficient in MS Office Suite
• Must be willing to learn new systems and procedures.

What's In It for You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike Racks
• And more!

Annual Hiring Range/Hourly Rate:
$74,000.00 - $115,500.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type:
Full time
Job Category:
Information Technology
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)