B2B eCommerce Architect / Sr. Engineer

Job Description

B2B eCommerce Architect / Sr. Engineer

Responsibilities:

• Architecting eCommerce solutions for the Resideo enterprise.
• Completing robust, high-quality senior developer-level development activities to assist in the delivery, configuration and development (if necessary) of B2B eCommerce features.
• Provide SAP Commerce Cloud, Sitecore Commerce Server, subject matter expertise and technical leadership, along with related solution recommendations.
• Provide coaching, training and knowledge transfer sessions to new partners, developers, and support resources.
• Provide inputs to strategic plan and annual budget in support of strategies and objectives.
• Provide cost & effort estimations to be used in project cost estimation and business case development.
• Drive commonality in the eCommerce application platform across the Resideo enterprise.
• Ensure IT systems and applications meet the requirements of the businesses and their processes.
• Actively participate in monthly eCommerce performance reviews.
• Assist in the development of monitoring solutions as needed and work to continually optimize platform performance.
• Implement application corrective action plans as required.
• Ensure that the appropriate User Experience tools/concepts including but not limited to wireframes, prototypes, stakeholder mapping, touch point analysis, and / or journey mapping to deliver exceptional experiences on all products, systems, and services
• Ensure alignment and support of all critical systems relative to security and data privacy policies and standards inclusive of accessibility, vulnerability and website inventory management.
• Communicate and collaborate with internal and external partners.
• Assist in creation of the system design and functional specifications for all new development projects.
• Remediate bugs and issues found during testing.
• Troubleshoot technical issues and identify modifications needed in existing applications to meet changing business requirements.
• Provide assistance and advice to business users in the effective use of applications and IT.
• Ensure IT systems and applications meet the requirements of the businesses and their processes.
• Partner with project delivery teams to ensure adherence to configuration and coding standards.
• Participate in formal customer reviews during project execution and project completion coupled with ongoing support/optimization reviews to improve customer satisfaction and ongoing ROI growth.
• Provide leadership and subject matter expertise in the evaluation, design, planning and deployment of emerging solutions to drive exceptional experiences and increased productivity and growth
• Write technical procedures and documentation for the applications including operations, user guide, etc.
• Creates and updates technical documentation, playbooks, and specifications of all platforms developed
• Identify opportunities to improve efficiency and business process.
• Research and recommend innovative and contemporary technology solutions on the eCommerce Platform.
• Drive exceptional user experience through innovative delivery
• Ensure compliance with security and data privacy policies and standards inclusive of accessibility, vulnerability and website inventory management.
• Serve as a liaison to the solution operations team(s) to document and facilitate successful implementation and support of solution
• Advise and create methods to improve technical solution processes

Basic Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Marketing or related field required
• Minimum 5 years of Information Technology or related experience in medium / large scale organizations, preferably with experience deploying and supporting customer facing applications.
• Minimum of 3 years of relevant Sitecore Commerce Server and/or SAP Commerce Cloud experience
• Basic understanding of CMMi and ITIL Processes and demonstrated experience utilizing both waterfall and agile project management methodologies

Additional Qualifications:

• Preference for 5 years of relevant Sitecore Commerce Server or SAP Commerce Cloud experience
• Experience in using Six Sigma Green Belt/DFSS tools. Six Sigma / DFSS certification is a plus
• Excellent verbal and written communication skills, and ability to communicate across borders
• Exceptional consultative, project management and multi-tasking abilities
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
• Results-driven team player
• Experience in the development and implementation of standards, procedures, and guidelines to support operational processes
• Ability to work in a dynamic, changing environment
• Builds relationships with and gains the trust of customers by always meeting commitments.
• Acts with a sense of urgency, a bias for action and speed
• Excellent innovative skills in seeking out new approaches and solutions, researches advances in information technology

About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.