B2B Sales Operations Manager

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission

We are looking for a B2B Sales Operations Manager to join the Daily team at BlaBlaCar on a permanent contract starting March 2025 . 

BlaBlaCar Daily is part of BlaBlaCar’s Western Europe business dedicated to short distance (less than 80 km distance) carpooling and in particular work to home commute. It is operated with a dedicated mobile application and brand. Strengthened by the acquisition merger of Klaxit in April 2023, short distance carpooling usage is growing rapidly (+60% volume usage YoY in 2023), in collaboration with local collectivities (B2G) and private employers (B2B) co-financing partners.

As a B2B Sales Operations Manager, your role will be to implement the parameters, following up on the figures and making sure the processes are always up to date. You are a key contact of the Account Management teams, you will collaborate with the Finance & Tech teams of BlaBlaCar Daily. You will be reporting to the Head of Daily B2B team Sarah Wodehouse and working with a direct team of 2 members and supporting a larger team of 20 members. 

Your responsibilities

• Key role in configuring & ensuring that all the parameters of the B2B deals are well implemented (ex the co financing, create the company reports).
• Monitor activity & KPI : ensure the B2B reports of activity are currently filled in and up to date and provide analysis & figures of the B2B usage & activity to management 
• Collaborate with the B2G sales operations teams, the account management, finance and tech teams. 
• Ensure the processes and tools are up to date & correctly documented by working closely with the teams and in particular their managers
• Be a force of improvement in setting up new tools, processes, collecting new needs from the B2B team 

Your qualifications

• 1 - 3 years of experience in process optimisation and in business operations
• Perfect command of Excel 
• Good analytical and organization skills
• Full working proficiency in French & English
• Fit with our BlaBlaPrinciples
• Thriving in a collaborative, fast-growing and innovative environment
• Ability to take ownership, aligned with business priorities
• Nice to have: Experience with Salesforce or Tableau

What we have to offer

• 4 additional weeks on top of legal maternity/paternity leaves
• Financial support for home office equipment
• Minimum 25 days holiday per year 
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait Mobilité Durable)
• Relocation package and visa support
• Free unlimited carpooling & bus rides
• Personal growth via training, mentorship, and internal mobility programs
• Employee Stock ownership plan
• Regular team-building events
• Mental health support through Moka.care
• 1 day off per year to test our product
• 1 day per year for social engagements with non-profits

Interested in joining the ride?

• a 45-min video-call with your Talent Acquisition Manager Hien Hoang to get to know you, understand your career expectations and answer your questions
• a remote case study to prepare for 3 days
• a 60-min video-call with our B2B Accounts Team Manager Philippine Heron & Marie Vanhille, to deep dive into your working experience and assess your job fit
• a 45-min video-call with our Head of B2B Sarah Wodehouse for vision fit and rounding off the process

Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.

Not sure yet? 

Check out our 100 reasons to join BlaBlaCar!

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.