BA D365 Customer Engagement Sr. Associate

BA D365 Customer Engagement Sr. Associate

Philadelphia, PA
Business Consulting/Technology

Job Description

Req ID: req31123

BA D365 Customer Engagement Sr. Associate Summary:

This individual will support our growing Microsoft Dynamics 365 CE practice. This is an excellent opportunity if you are a self-starter who likes to take initiative in planning and implementing innovative ideas. The overall objective of this position is to provide a positive impact on helping our Microsoft Dynamics CE team service our growing base of clients.

As one of the largest Dynamics partners in North American, RSM is continually named Microsoft D365 Commerce Partner of the Year and finalists in other award categories We have 16 Microsoft Gold Competencies and have been a Microsoft Dynamics Inner Circle member for 15 years. Some additional awards we have proudly been recognized with recently include:

• Finalist for Microsoft Dynamics 365 Finance & SCM Partner of the Year and Field Services Partner of the Year 2021
• Microsoft's 2021 Eagle Award which recognizes US Dynamics partners with the most customer adds
• Waterstone Canada's Most Admired Corporate Cultures 2020
• Great Place to Work 2021-2022
• Best Workplaces for Today's Youth 2021
• Fortune and Great Place to Work named RSM One of the 2021 Best Workplaces for Women & Families

RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.

We are looking for Functional Microsoft Dynamics 365 Customer Engagement Consultants who are looking for an opportunity to advance their career and help support our growing Microsoft Dynamics 365 CE practice and service our growing base of clients!

Responsibilities:

• Lead requirements gathering sessions with clients
• Create design documentation
• Take an active role in the development of the D365 CE system
• Work well with team members, clients, and other vendors
• Be the 'Go To' guy for client interactions
• Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Basic Qualifications:

• 3+ years' of experience with Microsoft Dynamics 365 CE
• Bachelor's Degree in Information Technology, MIS or other related business fields.
• Microsoft Dynamics 365 CRM certified a plus
• Experience with Scribe a plus
• SQL Server Reporting Services a plus
• Experience with Field Service

Preferred Qualifications:

• Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients.
• Relevant, hands-on work-related experience working in a team environment.
• Desire to learn and grow.
• Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

Location Street Address: 30 South 17th Street, Suite 710, Philadelphia, PA 19103 USA
Region: Northeast Region
Position Type: Experienced
Job Type: Full Time
Degree Required: Bachelor
Travel Required: Yes
Sponsor candidates who are not eligible to work in US: No
Requisition ID: req31123