Back of House Service Technician

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. 

In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.

The Back of House Service Technician, will perform duties which maintain the cleanliness and organization of all food service department areas, utensils and equipment in a sanitized and orderly condition. We need someone customer focused, with strong attention to detail, as well as someone highly motivated and ready to work in a team. The Back of House Service Technician will report to the Service Manager. 

What You’ll Do:

Maintain Cleanliness:

• Care and cleaning of kitchen equipment, dish room and pot washing areas
• Operate and maintain dish room equipment according to sanitary standards
• Clean up spills in the kitchen, dining area, his/her own work area immediately
• Wash pots, pans, trays and other cooking and serving equipment
• May wash and peel vegetables and fruits
• Keep display equipment clean and free of debris during meal service as assigned
• Maintain and refresh restrooms
• Follow principles of sanitation and safety in handling food and equipment
• Transfer supplies and equipment between storage and work areas by hand or with the use of a hand truck
• Remove trash, separate into designated containers, and maintain clean floor in kitchen and dining area
• Steam cleanse and/or scrub out trash and garbage cans
• Complete shift work, as assigned, in a timely thorough manner in accordance with department standards
• Inform chef and manager in a timely manner when supplies are low
• Follow and observes all company policies and procedures
• Follow company standards for attendance and punctuality
• Assist other functions as needed
• Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follow HACCP standards
• Maintain sanitation and orderliness of all equipment, supplies and utensils within work area
• Handle and ensure that all deliveries are properly stored, according to both state and federal health regulations

Customer Service:

• Represent company in a courteous, efficient, and friendly manner is all customer and employee interactions
• Interact with customers in a manner to ensure customer satisfaction
• Greet customers courteously
• Relay relevant comments from customers directly to supervisors
• Interact with customers and resolve customer complaints in a friendly and service oriented manner
• Consistently exhibit the ability to keep up with peak kitchen hours and do so calmly, accurately and efficiently

 What We Look For:

• Previous experience preferred
• Flexible and long hours sometimes required
• Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Ability to stand, sit, or walk for an extended period of time

Who We Are:

Convene is the leading provider of premium meeting and workday experiences with a global network of venues and flexible office locations. Combining design, technology, and hospitality to elevate today’s modern work experience, Convene creates the spaces and experiences that help teams succeed. With Studio, an all-in-one solution for digitally-enabled events, and 23 locations across the U.S. & London including meeting spaces and flexible workplaces, Convene creates your best day at work, wherever it happens. The company has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by both Inc. and Fortune Magazine.

We’re Here For You: 

At Convene, you’ll receive:

• Excellent health coverage for you and your family starting day one
• Medical and insurance navigation support through Eden Health
• Flexible vacation time plus time off for your birthday
• Two business closures per year to allow all employees to unplug and recharge 
• 401K plan with company matching
• Professional development support 
• Access to healthy meals and snacks at work (when in the office) 
• A chance to be part of a dynamic, growing team 
• The opportunity to have a significant impact on your team and the business in the work that you do 
• A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)

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