Back Office Cairo
Job Description
Consumer Care/Customer Care
Temporary
Job Description
Job Responsibilities:
- Oversees the call center operations and intervening to ensure a seamless customer experience meeting Electrolux service quality standards.
- Ensure all customers are served equally and according to the standards set by the operations
- Responsible for validation of data and acquiring approvals when needed.
- Handling complaints referred by the call center's customers
- Monitor status of request and follow-up as necessary to ensure customer receives service on timely basis.
Job Requirements
- Bachelor degree of any related field
- At least 2 years of experience
- Dynamic personality
- Excellent communication skills
- Excellent computer skills (Microsoft office and internet use)
- English Language knowledge
Date Posted
11/19/2024
Views
0
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