Background Specialist (REMOTE OPPORTUNITY)

Job Title: Background Specialist

Department: Crimcheck -Investigations

Reports to: Supervisor, Backgrounds

FLSA Classification: Hourly Non-Exempt

Company Information:

• About Crimcheck a DISA Company- We're a team of professionals dedicated to helping employers hire and to make it easy for job applicants to land their dream job. We created a tech company that combines data science, streamlined design, and technology to:
  • Build products that simplify the hiring process.
  • Personalize our service to provide the best background screening.
  • Engage with our clients through human experiences.
  Our Culture:
  Our culture is at the forefront of our mission. We put our team first and work every day to upgrade our work environment and communications. We love challenges, enjoy rigorous effort, and learn from our mistakes as we continuously improve. We do remarkable things together and believe that success is built on relationships - both with our clients and our employees. We have relentlessly high standards and continuously raise the bar on the quality of everything: our products, services, processes, and people.

Summary/objective

Responsible for the research and adjudication of public records in accordance with law and reporting policies. This position requires excellent internal and external communication skills, focus and attention to detail to facilitate the processing of screening orders to produce accurate and timely results.

Essential functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Production

• Adjudicate assigned background checks components by using and analyzing information derived from various electronic public access systems, internal and external proprietary databases, government managed databases and other investigative tools that are approved by the executive management.
• Verify identity match of all records returned by the sources: Confirm that the record relates to the person subject to the background check.
• Examine the type of records returned by the sources: Confirm that the record in question is the type of record that DISAreports.
• Confirm that no applicable federal or state law prohibits reporting the information.
• Establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and meet production goals.
• Maintain metrics; 250 Components Adjudicated per day; maintain 99.8% accuracy rate.
• Must be 100% proficient in the following areas:
• Databases
• Federal Level Searches
• County Criminal (all states)
• National Criminal Database
• Sex Offender Searches

• Responsible for securing confidential company and consumer data within workstations, networks, data, and work areas in accordance with company issued Confidentiality and Security Standards.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Must possess a positive attitude and team-player mentality.
• Must be able to discreetly handle highly sensitive and confidential information.
• Must adhere to the highest moral and ethical standards.
• Excellent critical thinking and problem-solving skills.
• Ability to actively listen and make wise decisions.
• Organized and detail-oriented.
• Ability to work independently and prioritize assignments.
• Must be able to meet production standards.
• Ability to understand and follow instructions.
• Must possess strong analytical abilities.

Required Qualifications

• High School Diploma; Bachelor's degree preferred.
• Minimum one (1) year of work experience in background investigations (or comparable field).
• Obtain FCRA certification within one (1) year, required.

Supervisory responsibilities

None

Work environment

Work from home, remote. Employee required to maintain own high-speed internet connection.

Physical demands and Equipment Use

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Frequently communicate via telephone, email, messaging.
• Walking occasionally.

Travel required -0%

Work Schedule - Monday - Friday - 8:30a - 5p EST

Affirmative Action/EEO statement

DISA will provide equal employment opportunity without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, political belief or activity, or status as a veteran. The policy applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation benefits, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. It is the policy of DISA to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA) and its amendments. DISA will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. DISA also will make reasonable accommodation whenever possible for all employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require unduly significant difficulty or expense.

*Please Note: Your Actual Pay-Rate within the Pay Range will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at [email protected].

Other details

• Job Family Specialist
• Job Function Operations
• Pay Type Hourly
• Min Hiring Rate $16.00
• Max Hiring Rate $17.50
• Travel Required No

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