Banking Operations Analyst

Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it's for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more - we're all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it's the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team.

About team Banking Operations

This role is part of our Payment Service Operations function, embedded in Trustly's wider Operations unit, which spans over a hundred employees across Europe. The team is responsible for ensuring seamless payment processing while optimising cash management and reconciliation, all with a relentless focus on customer experience and operational efficiency.

About the role

As a Banking Operations Analyst, you will play a crucial role in ensuring that payments are processed efficiently, accurately, and with the customer journey at heart. You will be responsible for managing core operational functions such as reconciliation, cash management, and payment routing, while driving continuous improvement in processes. We are seeking an individual with operational experience and analytical skills, who can leverage data to drive informed decision-making and optimise operations.

What you'll do

• Ensure efficient cash flow management to support payouts, refunds, and merchant settlements
• Monitor and optimise payment routing for deposits and withdrawals, collaborating with both internal teams and external partners
• Perform reconciliation processes to guarantee transaction accuracy and completeness, contributing to month-end and year-end closings
• Analyse liquidity needs and manage corporate cash to ensure reliable product performance and secure client fund management
• Continuously improve operational processes, with a focus on scalability and customer satisfaction

Who you are

• You have strong operational experience, particularly in payment operations, cash management, or reconciliation
• You possess analytical skills and are comfortable working with data to drive decision-making and process optimization
• You are highly driven, proactive, and hungry for personal and professional growth
• You are committed to delivering exceptional customer experiences and resolving potential issues before they arise
• You have a problem-solving mindset, always looking for opportunities to optimise processes
• You are self-driven and thrive in a dynamic environment

Kindly submit your CV in English.

Are you someone who voices new ideas and acts on them? Do you value great communication with all stakeholders? We are looking to strengthen the team with dedicated, highly motivated people who thrive in working with different areas across the organisation.

If you feel that your skill set and personality compliments the criteria above, please apply now.