BDG Sales Specialist

Milwaukee Tool · Dallas-Fort Worth, TX

Company

Milwaukee Tool

Location

Dallas-Fort Worth, TX

Type

Full Time

Job Description

TTI, Inc. is searching for a BDG Sales Specialist to support customers across the US from our branch in Northwest Fort Worth. The BDG Sales Specialist coordinates price and delivery quotes to customers via telephone, Internet, and e-mail. The ideal candidate is eager to learn, self-reliant and has excellent attention to detail, and enjoys working in a team environment.

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating over 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

What our BDG Sales Specialists do:

  • Provides price and delivery quotes within the customers required timeline, for an assigned geographic territory. For price quotes, individual will utilize TTI suggested sale price and/or pricing history for that customer. Any price deviation in price must be reviewed and approved by a Team Leader.
  • Properly evaluates customer business based on current and future needs/projects. Identifies customers that have business growth potential and escalates where appropriate.
  • Monitors and ensures delivery date and product quality to meet customer requirements. Research customer inquiries and expedite customer orders as needed. Provide timely updates and follow-up direct with customers.
  • Process the customer's Purchase Order by entering it into the sales database (Express) for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in a loss of parts and lead time with factories. This is measured by your customers on time delivery and return material authorization (RMA) rate.
  • Expands product knowledge by utilizing all resources including branch and corporate product managers, sales managers and other sales representatives to be able to discuss product options with customers and leverage TTI strengths and capabilities.
  • Participates in the TTI Total Quality process to maintain efficient sales and uphold quality to the established standards. This is measured by how many lines are shipped per Specialist and how many lines were on time and crossed checked for errors.
  • Grow the number of customers doing business with TTI by qualifying and providing exceptional service, on time delivery and high quality.
  • Provide Team support on answering cold customer calls inquiring on TTI offerings, as well as providing specific backup as designated for associates when required.
  • Appropriately quote items that are Non-Cancelable/Non-Returnable (NCNR) and follows proper procedures in making sure documentation is kept on file to mitigate any potential inventory write offs.
  • Works with Credit Team to help resolve credit issues between TTI and the Customer.
  • Organize, follow-up and manage your daily Outlook email inbox by effectively processing customer emails and related communication for all purchase orders.

What we look for in a BDG Sales Specialist:

  • Prefer a Degree from a four year university with one to three years of customer service/sales support experience or an equivalent combination of education and experience.
  • Knowledge of company products and services.
  • Excellent verbal and written communication skills.
  • Strong analytical, problem solving and negotiation skills.
  • Must be organized and able to prioritize and manage multiple tasks.
  • Ability to calculate discounts, margins, and percentages.
  • Ability to write correspondence proficiently and professionally.
  • Able to work with minimum supervision and make responsible decisions.
  • Working knowledge of company policies, procedures and computer systems.
  • Ability to type 40 words per minute.
  • Knowledge of Microsoft Office applications (Excel, PowerPoint and Word) at an intermediate level required.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

What we offer our BDG Sales Specialist:

  • A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts, Vacation and Paid Time Off
  • Educational Assistance (Tuition Reimbursement)
  • Ongoing training throughout your employment
  • A strong focus on giving back to our communities through philanthropic opportunities
  • Great culture and opportunities for growth and advancement.

Want to learn more? Visit us at Working at TTI, Inc.

TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans' status, genetic information, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Date Posted

05/30/2023

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