The Advocate visits Medicaid members providing care transitions education and resource connections to improve health outcomes and reduce hospitalizations.

Requisition Number: 2348213
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As a Behavioral Health Care Advocate (Lucas County OH) you'll wear many hats and work in a variety of environments. Sometimes you'll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you'll perform home visits assisting members with safe effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles such as educator evaluator service coordinator community resource researcher and more. The result? Fewer hospitalizations ER visits costly service gaps and a less stressed more effective health care system for us all.
***This role is based out of the employee's home yet will be in the field approximately 35% of the time. This role involves visiting members in their homes and/or other settings including community centers hospitals or providers offices.***
Primary Responsibilities:

• Visit Medicaid members in their homes and/or other settings including community centers hospitals or providers offices
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
• Support members with condition education medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
• Assist members with the transition from a care facility back to their home

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Independently licensed clinician with a Master's degree in Psychology Social Work Counseling or related behavioral health discipline OR an RN with 3+ years of experience in behavioral health
• Licenses must be independent active and unrestricted in the state of Ohio
• 2+ years of post-licensure experience in a related mental health environment
• Proficient computer skills and good working knowledge of Microsoft Word and Outlook
• Access to high-speed internet and a dedicated distraction-free workspace at home
• Reliable transportation and the ability to travel within the Toledo OH area
• Reside in or near Toledo OH

Preferred Qualifications:

• Experience working with the Medicaid population
• Community Mental Health experience
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• Experience working with low-income populations
• Experience working with either Medicaid or Medicare funded programs
  Medical / Behavioral setting experience (i.e. hospital managed care organization or joint medical / behavioral outpatient practice)
• Dual diagnosis experience with mental health and substance abuse
• Clinical training experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60200 to $107400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life. Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race national origin religion age color sex sexual orientation gender identity disability or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.