Behavioral Health Crisis Coordinator

What You’ll Be Doing:

We are looking for a Behavioral Health Crisis Coordinator to provide support to mental health practitioners contracted with Grow Therapy. You’ll help us expand the Clinical vertical at Grow Therapy by launching workflows for HLOC coordination (step up and step down) and clinical case consultation for providers who have a client in crisis. This role will serve as a clinical SME to assist our internal non-clinical Escalation team to problem solve using best practices for crisis risk management.  This is a fully remote position reporting directly to our Grievance Coordinator as part of the Clinical Excellence Team. Your responsibilities will include:

• Conduct real-time case consultations with providers related to their clients who are experiencing a crisis

• Meet SLAs to coordinate resources for IOP level of care and FUH appointments upon receipt of a provider or payor referral

• Partner with our Escalation team to provide asynchronous clinical guidance to address acute behavioral health needs of clients

• Review and respond to billing exceptions due to crisis care needs

• Serve as an internal SME with non-clinical teams on topics related to risk management and crisis intervention

Salary range: $90843 - $118750

You’ll Be a Good Fit If:

• You have 5+ years of experience providing crisis intervention as a licensed clinician (LCSW LMFT LPC/LMHC Licensed Psychologist in any state)

• You’re highly competent working in a fast-paced remote environment using asynchronous communication and a range of software tools

• You have experience working in a high volume telehealth environment and understand the nuances and challenges of being an independent telehealth provider

• You’re known as someone who is a problem solver kind patient and able to remain calm amidst a crisis

• You’re able to commit to working 9am-6pm or 10am-7pm MT Monday-Fridays

If you don’t meet every single requirement but are still interested in the job please apply. Nobody checks every box and Grow believes the perfect candidate is more than just a resume.

Note: Please upload your resume in PDF format