Benefits Administrator

Benefits Administrator

Overview

ID.me is looking for a Benefits Administrator to direct and plan the day-to-day operations of ID.me’s various benefit and wellness programs, including medical, dental, vision, STD, LTD, FSA, GTL, 401k, critical illness and accident insurance programs. This person will be the key point of contact between our benefits brokers, benefits providers, Payroll, Finance, and our employee base, providing excellent customer service and a fantastic employee experience.  The Benefits Administrator will report to the Manager of Total Rewards.

Responsibilities 

• Coordinate daily benefits processing, including, but not limited to, enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, 401k deferral changes, and more
• Administrate our benefits programs at all points in the employee life cycle, including onboarding, qualifying life events, and off-boarding
• Manage UKG carrier file feeds
• Assist employees with benefits-related questions and requirements
• Update and maintain employee benefits records, maintain group benefits databases, and update employee payroll records in our HRIS system as needed
• Facilitate weekly and monthly benefits invoice reconciliations
• In partnership with our benefit partners, complete federal and state specific reporting requirements and ensure compliance with applicable government regulations, including timely and accurate reporting as needed
• Conduct market and cost analysis in partnership with our Benefits Broker to ensure ID.me maintains a competitive benefits program
• Lead our annual Open Enrollment process (system configuration, testing, employee communication, etc.)

Qualifications 

• 4-5 years of experience in benefits administration or a similar position, preferably in a high-growth, multi-state organization
• Exceptional customer service skills and ability to work independently as well as in a team environment  
• Excellent written and verbal communication skills 
• Experience creating and implementing benefits programs and processes in high-growth environments
• A proven ability to collect and analyze data, report on trends, and develop action plans to fully resolve any issues discovered
• Advanced computer skills with proficiency in Google Suite and MS Office including MS Word, Excel, and PowerPoint
• Advanced knowledge of Section 125, ERISA, and benefit compliance  
• Experience with UKG HRIS is strongly preferred
• Highly organized and detail oriented 
• Ability to work with sensitive data and maintain strict confidentiality

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates. 

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

#LI-RM

#LI-remote