Benefits Analyst

Overview

We are seeking a detail-oriented and proactive Benefits Analyst to join our Benefits team. In this role, you will support the administration and daily operation of our leave programs by managing and ensuring compliance with various leave laws, overseeing benefits tracking and reporting, and maintaining data integrity within our internal systems. This role requires a willingness to learn complex leave law compliance and effective communication with employees and vendors.

You'll partner closely with HR, payroll, compensation, vendors, and employees to ensure our leave benefits are delivered accurately, efficiently, and with a high quality employee experience. This is a great role for someone with a solid administrative background who is ready to deepen their expertise, take ownership of processes, solve problems independently, and support ongoing improvements to our programs.

Responsibilities

• Serve as a Subject Matter Expert (SME) on leave law compliance, including Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), State Paid Family Medical Leave (PFML), Sick Leave, PTO, and other local regulations
• Ensure compliance with federal, state, and local leave laws in alignment with company policy
• Collect documentation and manage day-to-day employee communication for Time Away From Work (TAFW) requests
• Send determinations to employees and notify field and client partners of current status
• Process physical mail and state portal requests; communicate policies clearly to employees and leadership
• Monitor key dates and employee attendance related to Time Away From Work (start dates, return dates, documentation deadlines, workers' compensation status, etc.).
• Track leave activity in systems such as UKG and Airtable and perform audits to maintain data integrity
• Update dashboards and analyze trends, risks, and program performance.
• Provide reporting for leadership, including ad-hoc requests, program success metrics, compensation reporting, and annual FMLA reporting.
• Track benefit premiums and manage payment collection for unpaid leaves.
• Determine employee eligibility for various leave types and collaborate with adjusters on workers' compensation cases.
• Collect and submit information for workers' compensation adjusters while keeping employees informed.
• Perform other duties as assigned.

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 1-3 years of experience in benefits administration, HR, or a similar role
• Strong analytical and reporting skills with proficiency in Excel
• Excellent attention to detail and ability to manage sensitive data with confidentiality
• Strong communication and interpersonal skills
• Ability to manage multiple tasks, meet deadlines, and prioritize effectively

• Familiarity of FMLA, ADA, PFML, PTO, and other leave related laws
• Proficiency in using UKG or similar HRIS systems
• Experience in vendor management and working with adjusters
• HR certification (CLMS, PHR, SHRM-CP, CEBS) a plus

• Accurate, timely execution of TAFW processes with minimal errors
• High-quality support to internal and external employees with empathetic, clear communication
• Improved processes, documentation, and reporting that strengthen the benefits function
• Strong partnership with HR, payroll, compensation, and cross divisional partners
• A proactive, solutions oriented mindset that identifies and addresses issues before they escalate