Job Description
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.Â
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT YOU’LL DO
We are looking for an experienced Benefits Analyst to join our growing Benefits Team within our People Operations organisation. This role will support the end-to-end administration of our benefits programs and provide customer service to our rapidly-growing global team. Â
Responsibilities:
- Coordinate daily benefits processing, including new hire enrollments, life events, and terminations, and leave of absence support.
- Reconcile benefit data regularly to ensure employee benefit coverage and payroll deductions are accurate.Â
- Partner with carriers, brokers, and internal finance team to gather employee data and oversee the processing of monthly billings and the preparation of purchase orders for payment of administrative fees for all group plans.
- Assist with benefits queries from Braze employees through multiple channels including Email and Slack.
- Oversee maintenance of employee benefits records and partner with payroll team to update employee payroll records.
- Document, maintain, and streamline administrative procedures for assigned benefits processes
- Partner with carriers and brokers to assist with benefit renewals for all EMEA and APAC locations
- Support the global Benefits team to assist with benefit set up for new EMEA and APAC locations
WHO YOU ARE
We are looking for an experienced and detail oriented benefits admin who knows their way around a spreadsheet and has a passion for customer service. The right person will be system and process minded, with an exceptional ability to think critically and drive efficiency.
Requirements:
- 1-2 years benefits administration experience.
- Professional, customer-service minded work style.
- Ability to remain organised and work on multiple simultaneous projects.
- Advanced proficiency in Excel and spreadsheets, including pivot tables, basic calculations, VLOOKUPs, and compiling, organising and analysing multiple data sets.Â
- Basic knowledge of employee benefits programs will be advantageous.
- General computer skills including experience with excel/google sheets, slack/teams, benefits administration systems.
- Able to learn quickly and apply knowledge to problem solve.Â
Bonus Points:
- Experience managing the administration of leave of absence policies.Â
- Benefits system experience (Workday)
- Language Skills: French and/or German
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leaveÂ
- Global presence, dog-friendly offices, and remote availabilityÂ
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursementÂ
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism WeekÂ
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®Â
If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
Date Posted
10/01/2022
Views
5
Similar Jobs
Recovery Analyst Underpayments - Trend Health Partners
Views in the last 30 days - 0
TREND Health Partners seeks an Underpayment Recovery Analyst to optimize client reimbursement through collaboration and detailed claim analysis The ro...
View DetailsSenior Business Analyst - Xpansiv
Views in the last 30 days - 0
Xpansiv promotes its role as an energy market innovator with a global platform for environmental commodities The job posting seeks a Business Analyst ...
View DetailsFraud Investigation Analyst - Vonage
Views in the last 30 days - 0
The text describes the Trust Safety Teams mission to protect Vonages services from fraud and abuse detailing their proactive monitoring fraud detecti...
View DetailsSenior Design Manager (Infrastructure) - Canonical
Views in the last 30 days - 0
Canonical a leading opensource provider seeks a Senior Design Manager to drive innovation in cloud and AI technologies The role offers remote work glo...
View DetailsSenior Product Designer - Org & Security - Typeform
Views in the last 30 days - 0
This job description outlines a role in developing an intelligent contact management system with AI capabilities The position involves designing user ...
View DetailsExecutive Director Patient Advocacy - Kyverna Therapeutics
Views in the last 30 days - 0
Kyverna Therapeutics is seeking an Executive Director for Patient Advocacy to lead initiatives in autoimmune disease treatment The role involves build...
View Details