Benefits Implementation Consultant

Job Type
Full-time
Description
There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Position Overview
The Benefits Implementation Consultant is responsible for managing the end-to-end benefit implementation project for our clients. This position is responsible for understanding the client's needs and configuring our applications to meet those needs throughout the implementation process, ensuring a smooth & seamless experience for our clients. Our reputation has been built on the foundation of an overall commitment to client satisfaction, providing an exceptional Implementation experience is our top priority!
Location: Lake Mary, FL
Reports to: Implementation Leadership
Responsibilities

• Partner with assigned clients to ensure they have a seamless transition to our product
• Provide a consultative approach to determine client's requirements providing industry best practices where applicable
• Manage full implementation cycle end-to-end, which includes gathering Benefit Plan Requirements and election data from the client/broker
• Manage multiple client implementations simultaneously, while meeting all project plan deadlines. (Project management work plans are maintained and task/follow up dates are kept current).
• Hold regularly scheduled meetings with clients to ensure milestones are met
• Work with partner organizations to complete delivery of carrier files
• Perform quality assurance checks to ensure that all file setup work has been completed accurately
• 100% responsibility for the client until they transition to our client support group
• Manages client/broker through sometimes difficult conversations and implementation steps
• Complete full data audits, includes producing reports, providing summaries and detail for system reconciliation.
• Ability to understand why discrepancies are occurring and provide direction on how to resolve them
• Import and analyze data
• Other Duties as Assigned

Requirements

• High School Diploma or Equivalent
• Basic Excel skills (V-Lookup, Concatenate, and Pivot Tables)
• Strong time management and organizational skills
• Strong Customer Service Skills
• Ability to work in a high volume fast-paced environment
• Ability to effectively solve problems by finding and using key resources
• Some travel up to 5% required

Preferred Skills

• Bachelors Degree
• 2 years of Employee Benefits experience/project management
• Intermediate Excel skills
• Salesforce or other Project Management tool

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected].