Best Pick Reports - Account Executive (Remote)

Best Pick Reports/Five Star Rated, an EverCommerce Company, is seeking talented, self motivated Account Executive to join our Sales team. This role will work remotely developing relationships with clients in our expansion and emerging metropolitan markets

You:

You are an experienced remote Account Executive with a high level of integrity and a great work ethic. You showcase excellent communication and negotiation skills. You act proactively to address clients' needs and facilitate the sale process from beginning to the end, ensuring that your customers are satisfied. You thrive on hitting goals, drawing motivation from your contributions to increase sales and maintaining company-client relationships at a high standard.

You are self-motivated and enthusiastic, with excellent time management and multi-tasking skills. You enjoy working independently, managing your workload and schedule in a way that produce concrete results. You understand the importance of being responsive not only to your customers, but also to your teammates, to best meet your customers' needs. You will do whatever it takes to get the job done - not because it's what's expected of you, but because it's what you expect of yourself.

Us:

Best Pick Reports and Five Star Rated are subsidiary in the EverCommerce family of businesses, headquartered in Atlanta, Georgia. As a small and hardworking sales team, we work to publish annual consumer guides in multiple metro markets across the United States. The complexity of our research and sales processes means we have a longer-than-normal sales cycle, with deadlines (and our busy season) falling right before we publish each spring. Given our small size but large scope, every person on the team must be dedicated to getting the job done and must be willing to work until it is. We value sales professionals from diverse backgrounds who seek to best meet their customers' needs.

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

Where:

The EverCommerce team is distributed across North America, with more than 40 office locations in the U.S. and Canada. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States; if you're near one of our offices and want to work in-office, we can set that up, or this role can be 100% remote. You must be eligible to work in the United States in order to qualify for this role.

Responsibilities:

• Maintain current customers through effective account management
• Work closely with the Customer Care Team to ensure all communication flows effectively, especially during the busy season
• Organize regular client meetings to discuss their advertising requirements
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation in a timely manner
• Generate and develop new customer accounts by cold calling and following up with existing leads provided by the company
• Perform professional presentations of company products/services while on-site with customers, emphasizing product and service features and benefits, and discuss contract terms and conditions
• Keep supervisor informed about market conditions, competitor activities, etc.
• Stay updated on new features and product launches, communicating updates to customers
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience, establishing best practices to share with the team
• Provide professional after-sales support to enhance the customers' dedication.

Skills and experience we are seeking:

• 3-5+ years of sales experience required, with experience in advertising sales or in-home sales in the construction industry
• Experience with consultative and process sales with a demonstrated ability to grasp clients' needs and to increase customer engagement, with a strong commitment to customer service
• 3 years of experience with Customer Relationship Management (CRM) software like Salesforce or Salesloft.

Desired Qualifications:

• Proficient computer skills (Office365 platform)
• Excellent verbal and written communication and negotiation skills
• Understanding of sales performance metrics
• Analytical and time-management skills
• Willingness to travel and be flexible with scheduling requirements

Benefits and Perks:

• Flexibility to work where/how you want - in-office, remote, or hybrid
• Continued investment in your professional development
• Robust health and wellness benefits
• 401k with up to a 4% match
• Monthly wellness stipend
• Flexible and generous paid time off
• Employee Stock Purchase Program
• Student Loan Repayment Program

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!