BI & Analytics Specialist

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

LOCATION: REMOTE based in North America

Key Responsibilities: Business Intelligence Reporting and Analytics

• Work closely with the business to identify needs, determine value drivers for the business and, translate business needs to system and user requirements;
• Manage development lifecycle of key BI initiatives (development, test/QA, UAT, bug fix/retest cycles) through to training, go-live and phasing in of support & maintenance structures.
• Translate business requirements into technical requirements for IT
• Design automated reporting, dashboards, and analyses to enable improved decision making
• Partner with service line leads across the integrated facilities management team to develop automated Tableau dashboards to provide real-time insights to business data

• Deep dive into large data sets to answer key business questions using SQL, Excel, Tableau and Alteryx and other data manipulation languages
• Leverage an analytic mindset to develop visualization of key trends and insights for decision making
• Devise and promote creative data visualization to derive actionable intelligence
• Forecast/trend performance data
• Lead workshopping sessions to problem-solve and develop recommendations based on data interpretation and analysis to transform behaviors and techniques

Skills:

• Communication: Excellent presentation skills (verbal and written) with a strong understanding of analytic/statistical concepts and the ability to explain them to others. Able to communicate in a clear and concise manner in English.
• Strategic Thinking: Ability to think broadly, create a shared vision, and embrace change as an opportunity.
• Organizational Agility: Knowledgeable about how organizations work, knows and can influence how to get things done both through formal channels and the informal network. Able to work with diverse stakeholders (business, IT, and clients).

• Technical: Highly proficient technical skills with demonstrated ability to manage, manipulate, and analyze raw data, research data issues, draw conclusions, provide resolution, and develop actionable recommendation. Able to interpret and tell the story behind the data. Working knowledge of the Corporate Real Estate industry or any multi-services industry is a bonus.
• Process Improvement: Committed to continuous improvement through empowerment and management by data and is willing to re-engineer processes from scratch. Good trouble-shooting skills, able to use Root Cause Analysis (RCA). Process-oriented with a good grasp of requirements elicitation, project management, and technical delivery/development processes.
• Client Management: Can understand client needs, can set and manage appropriate client expectations within system, project, or contract constraints, all while providing exceptional and enhanced customer service
• Team-player: Can achieve results from ad hoc groups of disparate people (key stakeholders and collaborators are geographically dispersed).
• Flexibility: Understands regional/cultural/contextual differences and allows for local expression without compromising global coherence.

Experience:

• 5+ years of BI, business, or data analytics experience required, ideally in an enterprise environment across multiple application systems and business functions
• Demonstrated successes in data analysis, drawing conclusions, and suggesting improvements
• Bachelor or Master degree, or evidence of expert skill in BI, data science, computer science, econometrics, operations research, statistics, Information Management, or related analytical field; advanced degree preferred.
• Expert level skills in Excel required
• Working experience in BI tools (Tableau preferred), querying databases (SQL), ETL tools (Alteryx preferred), and bulk data manipulation is essential
• Working experience in analytical toolkit (e.g. SPSS, SAS, R or Python) desired.
• Experience with Agile methodologies and framework a plus

#LI-REMOTE

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.