BI Operations and Data Governance Manager

Smartsheet's mission is to empower everyone, everywhere to drive meaningful change. The Business Intelligence (BI) team exists to unlock the power of data within Smartsheet by providing data access and insights to empower company effectiveness. Smartsheet is looking for an experienced Technical Program Manager professional to manage large programs driving data democratization and self-serve across the Smartsheet workforce. 

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

The ideal candidate will have experience managing large, cross-functional projects, data analytics, data ingestion and cleansing, productizing data, people leadership, and working with stakeholders across a company. This role  will work closely as a member of the management team across Data Engineering and Business Intelligence, and partner with stakeholders across the organization to ensure we are enabling data democratization utilizing data to drive decision making.

You will report to our VP of Data Science and Business Intelligence located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Lead an analytics engineering team with vision and execution to productize data and ensure data accessibility for the BI Team, company leadership, and stakeholders across the organization.
• Work together with BI Analysts and Data Scientists, both within the BI team and across teams, to create a framework for organizing the combination of products, reports, and research in an accessible and consumable format for stakeholders across the company.
• Drive strategy and evangelism for enabling data self-serve and data democratization across the company leveraging tools such as Snowflake, Thoughtspot and Tableau
• Own data governance and data quality in our Snowflake source of truth database.
• Enable data discoverability and data literacy for all teams across Smartsheet through making data findable and documented across internal tools.
• Build, manage, and lead a team to meet department objectives ensuring employee performance and ongoing development.
• Systematically clean and transform data to enhance our data source of truth usability for stakeholders across the business.
• Understand Smartsheet's business model and functional objectives in order to guide data productization efforts to empower execution and data-driven decisions.
• Develop cross-team relationships across functional leadership and our team of BI Partners to ensure we are meeting existing analytics needs and prepared to meet the needs of the future.

You Have:

• 7-10 years of prior technical program management experience
• 5 years of prior experience in Data Analytics and/or Data Science
• 3-5 years of people management/team leadership experience or similar relevant industry experience
• Strong written and verbal communication, with the ability to distill information for audiences at all levels
• Project and program management experience
• Systems mindset with experience in data automation and productization
• Critical thinker with analytical and financial skills; strong sense for business success
• Excellent problem structuring, identification and resolution
• Hands-on experience with SQL, dbt and Snowflake

Perks & Benefits:

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Equity - Restricted Stock Units (RSUs) with all offers
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!