BigData / Cloud DevOps Engineer

 LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

The Data Operations team at Liveperson is looking for a talented DevOps engineer: a candidate that takes on challenges, continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed, an embracing working environment and very complex and interesting technical challenges to solve.

You will: 

• Work with the latest and greatest data technologies including Relational/NoSQL databases and real-time data messaging and processing. 
• Responsible for engineering core big data platforms, both real-time analytics, stream & batch
• Engage in solving real business problems by exploring and building an efficient and scalable data infrastructure.
• Responsible for uptime, stability, redundancy, capacity, optimization, tuning, automation and visibility of our data technologies.
• Participate in design reviews of our SaaS services and provide guidance for interoperability with layers such as Elasticsearch, Hadoop, Kafka, Storm and more 
• Learn new technologies and become an expert to the extent of being the last escalation tier in the company for these technologies
• The team will also integrate these technologies into our private cloud adding auto-scaling, auto-healing, and advanced monitoring

You have:

• 2+ years of experience in DevOps
• In-depth understanding of CI/CD concepts
• Experience with Docker and Kubernetes
• Experience with Cloud Platforms (AWS / GCP ) - GCP  advantage.
• Experience in building CI/CD pipelines with Jenkins.
• Development background is a major advantage
• Terraform, Ansible - advantage

Why you’ll love working here: 

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. 

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.