Bilingual Account Executive (English/Russian/Ukrainian)
Job Description
The Purpose of Your Role
As a Russian/Ukrainian/English Bilingual Account Executive, you will build and maintain client relationships by managing account and assessing risks on freight bills. Our Account Executives are responsible for making quick business decisions that have a real impact on Apex and our clients.
The first 6 months of training will be onsite in Fort Worth, TX and would then transition to a hybrid work arrangement. For this reason, candidates must be located in the greater Dallas/Fort Worth metroplex. Candidates must also be willing to travel nationally up to 10% of the time.
The Value You Bring
As a Bilingual Account Manager, you are the first point of contact for our clients to ensure that Apex’s processes and products are meeting their needs, which includes addressing pain points, quickly resolving issues, and educating clients on ways they can grow their business.
What You’ll Be Doing
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Operate as the lead point of contact for any and all matters specific to clients within an assigned portfolio.
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Exercise discretion and manage risk through analysis and making decisions on client accounts.
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Cross sell value-added services according to customer needs and objectives.
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Obtain referrals from existing clients and see those referral clients through the sales and onboarding process.
Required Experience/Education/Skills
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1+ year of customer service or account management experience.
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Proficiency speaking, reading, and writing Russian/Ukrainian.
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High School Diploma or equivalent
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Excellent communication, negotiation, and problem-solving skills.
Preferred Experience/Education/Skills
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Bachelor’s degree in business, finance, accounting, or a related field.
Why Work for Apex?
Apex has been voted one of the best mid-sized companies to work for in Texas since 2009 because we’re committed to employee empowerment, team building, and a good work/life balance. We do our best to make sure that all Apexers have the tools, knowledge, and support they need to enjoy a rewarding career with us. We are located in Downtown Fort Worth, just 2 blocks from historic Sundance Square, with easy access to the Trinity Railway Express, I-30, I-35, and 121. We offer a long list of benefits that make us a premier work location.
Some of the highlights:
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Competitive compensation plans augmented by generous profit sharing and regular salary reviews.
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Multiple high quality health care plans to choose from with a short waiting period.
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Medical, dental, vision, life, short term disability and long-term disability coverage.
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Combined mental health support and work-life services partner to create a robust Employee Assistance Program (EAP) is included at no cost to you and your family members ages 6+.
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401(k) plan with Apex matched contributions.
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Tuition reimbursement for college, plus plenty of Apex managed training classes.
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360⁰ feedback, leadership training, and a culture that empowers individuality.
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Access to on-site fitness facilities available through a paid membership and gym reimbursement program.
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Rewards driven wellness program with an individualized holistic approach.
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Connected, friendly work environment. We celebrate our accomplishments (and birthdays).
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Complimentary fresh fruit, snacks, and beverages provided onsite.
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Paid maternity and other company paid leave benefits giving the time and flexibility needed to care for yourself and/or family.
Win as a Team
All Apexers are encouraged to collaborate in an effort to continuously improve our processes and customer service. Everyone on the team is responsible for presenting new ideas and perspectives. In addition to base salary, all employees enjoy quarterly profit sharing as a thank you for their contributions.
Primary Location:
US TX Fort Worth
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Date Posted
07/31/2024
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