Bilingual Franchise Development Manager- Latin America & Caribbean (Remote with Travel)

Company Description

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description

We have an exciting opportunity available for a bilingual development manager to be located in Mexico. This role focuses on finding and qualifying new franchisees, opening new markets with new and existing franchisees and managing the creation and execution of the DQ development pipeline in region, including forecasting/planning, site approvals and site selection, and compliance with DQ agreements and DQ brand standards.

Key relationships include our franchisees, potential new DQ franchisees, field Operations team, Legal and the International Leadership Team. Other key relationships include Marketing, Supply Chain, R&D, Design/Construction (DAC) and Information Technology.

Requires high commercial capability, an influencer mindset, great judgement, constant innovation, an analytical orientation, and a desire to work in multiple functional areas of the DQ business. International experience in franchising is essential.

Key Accountabilities Include:

Finds, qualifies, recruits and inducts new franchisees in targeted geographies; prepares and evaluates business plans, works with Legal on execution of development agreements; works with Operations/Marketing/Supply Chain/FSQR on market entry logistics, feasibility and execution.

Manages regional development pipeline and development plan/forecast; reviews franchisee proposals for new units, relocations, closures and remodels as per compliance with brand standards in their region, working closely with Operations and DAC. Evaluates new unit performance as per sales, profits, investment and franchisee return.

Qualifications

• Bachelor’s Degree in Business, Finance, Economics; other degrees considered.
• 4 to 6 years in international franchising, either on the franchisor or franchisee side, ideally in restaurants; some preferred backgrounds include development, M&A, law, operations, finance or construction/design.
• A process and detail-oriented relationship builder, with an intuitive understanding of franchisee/franchisor relationships and a good professional network.
• Excellent commercial and analytical skills, including financial analysis, contracts, and strategy.
• Verbal and written fluency in both English and Spanish.
•  Ability to travel up to 50% travel, both domestically and internationally.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our Commitment to Diversity, Equity and Inclusion

We are committed to creating a culture of diversity, equity and inclusion for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.