Bilingual Inside Sales Representative - RCCB

Pay Transparency Statement:
The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.

Position Summary:

This role will be responsible for the inbound and outbound servicing of established accounts in both English and Spanish. The Inside Sales Representative will work in a team environment, with outside sales.

Position Responsibilities may include, but not limited to:

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• Generate new and repeat sales by providing product information in a timely manner
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Determine customer requirements and expectations in order to recommend specific products and quantities
• Accurately process customer transactions such as service requests, orders, or returns
• Educate customers about products in order to improve product related sales and customer satisfaction
• Setup and maintain electronic customer files
• Present a professional image at all times to customers and vendors
• Other projects or duties as assigned.