Bilingual Marketing Community Engagement Professional

Description

The Community Management Professional 2 cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

This position is a combination remote work at home and field facing position that requires about 50-75% travel in surrounding Florida counties of Miami Florida.

This position also requires bilingual fluency in both English and Spanish or Creole with ability to pass a Langiage Proficiency Assessment prior to hire.

Please review full job description to learn more.

Responsibilities

The Community Management Professional 2 builds visibility and credibility of organization's products and services throughout community via chats, posts, and interactions. Strategizes methods to scale communities and drive greater connections among community members. Engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

• Bachelor's degree or 6 years of experience working in a community serving organization, healthcare or government programs serving Medicaid beneficiaries or vulnerable populations
• Proficient in general administration and data management systems
• Knowledge of and ability to navigate community resources
• Ability to manage multiple priorities in a fast-paced environment
• Goal-oriented, and a team player
• Comfortable Public Speaking
• Strong knowledge of CBO/FBO operating structures, SDOH and health equity
• Understanding of marketing, social media and public relations and its connection to a field-based role
• Bilingual English and Spanish/Creole - Language Proficiency Assessment will be performed to test fluency in reading, writing and speaking in both languages.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Requirements / Adherence

Work Style: Combination remote work at home and travel within local region

Location: Miami Florida

Hours: Monday through Friday 8:00 AM to 5:00 PM Eastern Time

Travel:

• 50-75% travel to onsite locations attending events to communicate with members, and organizations.
• This position must be willing to commute through multple surrounding counties.
• Ocassional overnight and weekend stay as needed to meet business needs.
• Leader will discuss schedule modifications as overnight and weekend needs apply.

Driver's License, Insurance, and Automobile Policy

• Must have a valid driver's license with reliable transportation and the ability to travel within the state of Florida, as required
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Remote Work at Home Requirements

• Must have the ability to provide a high speed DSL or cable modem for a home office. (Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.)
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Covid Policy

• Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters.
• Associates who remain unvaccinated must either undergo weekly negative COVID testing

OR

• wear a mask at all times while in a Humana facility or while working in the field.

Preferred Qualifications

• Florida Health Insurance License
• Background in marketing, community outreach, education and/or nonprofits
• Experience in supporting Medicaid health plans and/or underserved populations
• Familiarity with Florida geography and culture, particularly the assigned territory of this position

Additional Information

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Modern Hire Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of

Scheduled Weekly Hours

40