Bilingual Operations Manager- Commercial Custodial and Maintenance Services

Job Summary: The Bilingual Operations Manager- Custodial and Maintenance Services- will provide leadership, direction and management oversight for continuous improvement of the standard custodial and maintenance operating model within multiple locations. Provides staff and management leadership and makes sound business decisions in support of the facilities mission and vision. Demonstrates leadership by providing an optimal environment for customer care, safety, service and value. Manages the day to day operations of the department and ensures a consistently high level of cleanliness and aesthetics to customers, visitors and staff. Primary Responsibilities: • Manages departmental budgets (e.g., capital, projects, supplies, operations). • Manages the necessary and required resources for the environmental services, commercial cleaning, and maintenance department and provides recommendations for staffing levels, products and equipment. Completes all human resources responsibilities for interviewing, hiring, managing, staff development, corrective actions and/or staff engagement needs. • Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed. • Collaborates with other departments to establish dashboard metrics to track operations and improvement initiatives. • Promotes a culture of safety, hand hygiene, customer experience, as well as employee engagement and retention. • Compose general and technical reports. • Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training. • Effectively employs computer programs and mobile devices evidenced by proper log ins, using applicable hardware or software, attaching files, composing appropriate email messages and appropriately using internet browsers or sites. • Takes a customer centered approach when addressing the needs of the customer. • Supervises and/or performs on-call emergency services when needed. • Has bilingual communication abilities- English and Spanish. Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: • Dental insurance • Health insurance • Vision insurance • Prescription Drug Program • 401K • Life Insurance • Paid time off • Holidays • Paid training Schedule: • Monday to Friday • Weekends as needed Experience: • Custodial and Maintenance management: 3 years (Required) Work Location: In person Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Life insurance • Opportunities for advancement • Paid time off • Paid training • Vision insurance Work Location: In person