Bilingual Order Processing/Customer Service

We are a sales and distribution center for a silk screening Equipment manufacturer. We are looking for a full time Order Processing/ Shipping Clerk / Customer Service at our Newark, CA location. Essential duties and responsibilities may include, but are not limited to: * Assist customers via email, internet, and phone with questions on features/benefits of the merchandise, orders, and payment. * Fulfill wholesale and online orders (collect, pack, and ship customer orders daily via UPS, USPS, FedEx, and freight shipments). * Inventory maintenance (receiving and verifying new item shipments, keeping inventory well-stocked and organized, organizing and managing inventory counts in warehouse.) * Perform general clerical duties, including, but not limited to, database entry, emailing, mailing, filing, and answering telephones. * Other duties as assigned. Required Qualifications: * Fluent in English and Chinese, including writing and verbal skills* Computer literacy required, including basic knowledge of MS Office and QuickBooks * Ability to communicate effectively. Past experience in customer service a plus * Good writing, organizational, analytical and problem-solving skills. * Familiarity with UPS, FedEx, USPS and freight shipping. * Reliable, trustworthy, responsible, punctual, and Safety Conscious. * Ability to operate independently with minimal supervision * Ability to work cooperatively and collaboratively with others * A mature, self-motivated person with a positive, professional attitude * Attentive to details, Willingness to learn. If interested, please submit your resume. The position is open until filled.Please mark Chinese speaker in subject title. Thanks Job Type: Full-time Pay: From $20.00 per hour Education: • High school or equivalent (Required) Language: • Chinese (Required) Work Location: In person