Bilingual Patient Support Representative

We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. We help our patients by: • Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process • Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications • Communicating, clearly and effectively both orally and in writing Must be: • Self-motivated, dependable and adaptable • Organized and have strong time-management skills • Able to follow all HIPAA, state and federal guidelines • Knowledgeable of office equipment including, phone, fax, computers and email • Bilingual (Spanish) Past experience desired, not required: • Medicaid experience • Work in hospital or medical office setting • Insurance verification • Social Services and/or Patient Advocate • Working knowledge of hospital systems (ie: Epic, Cerner, Meditech) We offer a robust employee benefits package, including, not limited to: • Medical, Dental, Vision • Paid Holidays and Paid Time Off • Life, Personal Accident and Disability Insurance • 401K retirement plan • Flexible Spending Accounts • Employee Referral Bonus Program • Discounts on hotels, vacations, car rentals • Immediate access to 24/7 Telehealth service Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: • 401(k) • Dental insurance • Disability insurance • Employee discount • Flexible spending account • Health insurance • Life insurance • Paid time off • Referral program • Vision insurance Schedule: • 8 hour shift • Day shift • Monday to Friday Work Location: In person