Bilingual Senior Risk Control Consultant, Commercial Mid-Market

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Individual contributor responsible for the overall risk control assessment, evaluation, consulting and technical support on complex issues/assignments. Recognized as a technical expert in a product line of class of business specialty. Under general management direction, works within broad limits of authority requiring a high degree of technical complexity and coordination in Commercial Mid-Market. May have regional, industry segment or company-wide scope.
JOB DESCRIPTION:
Essential Duties & Responsibilities• Performs a combination of duties in accordance with departmental guidelines:• Performs workplace/work site risk evaluation and consultative risk improvement services which may include large and/or special accounts of some complexity.• Provides risk assessment information on complex accounts to support the underwriting process for prospective, new and renewal accounts. Submits corresponding Risk Control recommendations or business solutions to minimize identified exposures.• Assesses customer's risk control program needs and develops and executes a customized strategy and supporting implementation plan for further refinements or improvements.• Makes recommendations on the development and implementation of risk control policy, marketing and business strategy to support achievement of local Branch and overall enterprise profit and growth strategies.• Develops and maintains business relationships with internal and external business partners.• Develops and conducts education, training, and presentations.• Provides expertise in one or more specialty area to both internal and external customers.• May identify opportunities for and/or develop new products and services.• Conducts agency/broker visits to build relationships, discuss account or book of business issues and market CNA?s products and services to support territorial business needs.• May be responsible for special projects.
Skills, Knowledge and Abilities
• Must be fluently bilingual in French and English.
• Solid technical and product specific expertise, risk control evaluation and assessment skills and knowledge of insurance and risk control principles, practices and procedures.• Strong interpersonal, communication, negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners.• Strong organizational skills.• Ability to deal with ambiguous situations and issues.• Strong analytical and problem solving skills.• Ability to work independently.• Ability to exercise independent judgement and make critical business decisions effectively.• Knowledge of Microsoft Office Suite and other business-related software.• Ability and willingness to travel extensively.
Education and Experience• Bachelor's degree or equivalent experience. Professional designations preferred.• Minimum eight to ten years risk control experience with proven track record of results.
At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant's accessibility needs.