Billing Analyst

Billing Analyst

Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees’ enthusiasm fuels great work, so we pursue individuals with a passion for building an environment of ownership, transparency, continuous improvement as well as a dedication to driving the best possible experience for our clients. In other words, if you like people and technology, you'll fit right in.
Mitratech is seeking a highly motivated individual with a positive attitude, a strong dedication to hard work, and the ability to drive continuous improvement within the billing processes. The analyst will work closely with the revenue team in the processing of invoices and with other departments to resolve any billings or renewal issues.

Essential Duties & Responsibilities: 
•    Ensure prompt and accurate billing and provisioning of customer accounts
•    Review customer contracts and orders for completeness and accuracy in accordance with our revenue recognition policies
•    Build, maintain, and produce reports as necessary to support business objectives
•    Assist the management team with preparation of reports and analysis
•    Field Customer inquiries relating to invoices, payments, and contractual obligations
•    Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams

Requirements & Skills:
•    2+ years of billing experience 
•    Salesforce billing experience preferred
•    Excellent customer service orientation and interpersonal skills
•    Superior critical thinking, analytical and problem-solving skills
•    Superior attention to detail and accuracy
•    Experience in Microsoft Excel is required

Education:
•    Bachelor's Degree in finance, accounting or business related discipline preferred 

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.