Billing Lead

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Job Overview 

Mitratech is seeking a highly motivated individual with a positive attitude, a strong dedication to hard work, and the ability to drive continuous improvement within the revenue processes. The Lead will work closely to ensure the success of the revenue team in the processing of invoices and collaboration with other departments to resolve any client billings or renewal issues.

Essential Duties & Responsibilities:

• Oversee the daily operations of the billing team and assist the Billing Analysts with questions, required training and concerns
• Ensure prompt and accurate billing and provisioning of customer accounts
• Review customer contracts for completeness and accuracy in accordance with our billing policies and collaborate with the Account Managers when amendments are required
• Build, maintain, and produce reports as necessary to support business objectives
• Maintain and update the Billing Team Dashboard in Salesforce to ensure data accuracy of reports
• Assist the revenue management team with preparation of reports and analysis
• Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, Deal Desk and Customer Success teams
• Document and manage escalations from customers and interdepartmentally among other teams
• Generate and manage process documentation along with updating the team Sharepoint page
• Review and manage monthly invoicing along with financial progress reports to ensure compliance with deliverable deadlines for Tracker, InsZoom, TalentReef and AssureHire entities
• Regularly evaluate and integrate internal processes for the Billing Team
• Facilitate calls with customers to verbally confirm ACH banking details
• Manage yearly updating of W-9 tax forms for all US based legal entities
• Manage updating Avalara with tax documents for customer tax exemption status
• Compile consolidated invoicing for a select group of customers
• Locate supporting documentation for audit purposes
• Assist Senior Financial Analyst in reconciling invoicing at month-end for any missed billing

Requirements & Skills:

• Proven experience as a billing lead or similar role, demonstrating expertise in the responsibilities
  outlined above.
• Strong knowledge of generally accepted accounting principles (GAAP) and financial reporting.
• Proficiency in using accounting software, Salesforce, and preferably NetSuite.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Exceptional organizational and time management abilities to handle multiple tasks and prioritize
• Strong communication skills, both written and verbal, with the ability to collaborate across departments
  and provide excellent customer service.
• Leadership skills to effectively manage and guide a small team.

Education:

• Bachelor's Degree in finance, accounting or business-related discipline preferred 

Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.