Billing Manager

SevenRooms is looking for a Billing Manager to join our Finance team. Reporting to our Senior Manager of AR Operations, you will be responsible for managing all matters related to Accounts Receivable. You will also be a crucial player in defining and implementing processes to ensure our revenue, collections, and accounting streams run smoothly. 

The rapidly growing 7R Finance team is an intrinsic part of our Revenue department. Our team collaborates cross-functionally to implement policies and procedures which keeps the organization on track for success. We are currently a small but mighty team that is on a global mission to fundamentally transform hospitality forever. The Finance team is looking for someone who is engaging and passionate about implementing change across our fast-scaling organization!

• Manage and develop a team of high performing Billing Specialists, establishing goals, metrics, and driving results. 
• Own the Subscription Billing Operations Process from new subscription set up, to active customer account updates, and cancellations
• Lead and improve upon the current process for reporting on Billing operation metrics and ensuring Quality AssuranceOversee billing efforts for all customers by working directly with Sales and Support Functions
• Maintain and implement best-in-class practices to streamline processes, leverage systems, and identify further process automation opportunities
• Document problem resolution steps across all client

• 5 years of billing experience
• Excellent verbal and written skills, including the ability to develop concise and well-organized summaries of complex analyses
• Proficient with Excel and large-data analysis & reporting
• Advanced knowledge of NetSuite / SuiteBilling 
• Familiarity with Zendesk, Salesforce, or similar support platforms.
• Proficient understanding of accounting principles and revenue recognition for subscriptions
• Proficiency with payment gateways integrated with ERP is a plus
• Highly-collaborative, positive, go-getter attitude
• Experience working with multiple stakeholders and managing external partnerships
• Comfortable working in a fast-paced startup environment; ability to juggle multiple questions, requests, and practicing excellent follow-through techniques
• A proactive team player who can also work autonomously 

• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
  • The salary range for this role is $110,000.00 - $115,000.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.  
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.