Billing Manager (TEMP)

Job Summary:

Putnam is looking to hire a billing manager (temporary position). This role plays a crucial role in ensuring the efficient management of accounts receivable (AR) processes and facilitating effective communication between various departments within the organization. The primary responsibility of the Billing Manager is to oversee the AR email inbox and related Asana workflow, handling SOWs, POs, client inquiries, and project updates.

This position is a temporary role for 6-9 months. There is a possibility of extension depending on business's needs. This position is a paid position.

Key Responsibilities:

1. AR Email Inbox and Workflow Management:
• Be the primary point of contact for the business and out clients on all invoicing matters.
• Monitor the AR email inbox regularly to receive SOWs and POs.
• Efficiently organize and file received SOWs and POs in the project management system.
• Proactivity initiate requests to Partners and Principals in the US and Europe for missing project documentation.
• Ensure efficient and timely resolution of requests.
2. Client Inquiries and Communication:
• Respond promptly to client inquiries related to account balances and payment information.
• Provide clients with accurate and detailed information regarding bank account details, payment application instructions, and any other relevant information.
• Coordinate with Finance Teams and Shared Service Centers to obtain necessary information.
3. PO Tracking:
• Actively follow up with Partners, Principals, Project Managers (PMs) and clients to obtain Purchase Orders (POs) when they have not been received as required.
• Maintain a record of PO requests and follow escalation procedures.

Qualifications:

• Proven experience in billing, accounts receivable management, or a related financial role.
• 3-5 years' experience minimum 
• Familiarity with financial software and tools.
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Detail-oriented with a high level of accuracy.
• Ability to work independently and as part of a team.
• Proficiency in using email and project management tools, such as Asana.
• Knowledge of project tracking systems is a plus.
• Customer-focused mindset with a commitment to providing exceptional client service.

Company Description

Putnam, an Inizio Advisory company, is a leading scientific and strategic consulting partner that helps the global life science community make confident decisions, build value, and bring life-changing innovations to clinicians and patients. For more than 30 years, our rigorous, bespoke approach and globally diverse team have delivered unrivaled depth across therapeutic areas, business functions, geographic markets, healthcare sectors, and technology platforms to maximize the human impact and commercial success of client innovations.

We believe that to create real, lasting change on human health, we must bring out the best in our people, in every way and at every level. We offer a boutique-firm feel inside a global enterprise, opening the door to limitless opportunities to kickstart your career or hone your expertise. Built on the pillars of empowerment, collaboration, and meaning, we’re proud to offer a fulfilling environment where world-class advisors can come together to shape the future of healthcare for the better.

Serving the life sciences industry, including the top 20 global biopharmaceutical companies, consistently ranked as one of the top consulting firms by Vault, and maintaining a true global team of experts with 550+ team members sitting across 3 continents, we offer a unique opportunity to play a central role in supporting our clients. Our primary office locations are Boston, New York, San Francisco, London, Tokyo, Tunisia, Delhi, Krakow, Paris, and Newcastle – but for the right role and candidate, remote work is an option.

Diversity, equity, and inclusion are tenets of our core values. We strive to create a culture and environment that fosters belonging and authenticity across all levels and values individuals for their skills, experience, diverse backgrounds, and unique perspectives. Collectively, DEI serves as a foundational element of who we are and how we work with our clients and with each other.

Our core values:

• Collaboration
• Excellence
• Ingenuity
• Grit
• Diversity

We are proudly part of Inizio Advisory, a trusted advisor for pharmaceutical and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy, people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Advisory helps create long-term value for clients and their patients.