Billing Specialist

Billing Specialist -Remote

Do you want to ensure that progressive organizations have access to the best possible data, technology, and technical expertise? We know movement organizing and advocacy are more urgent than ever and many organizations and activists cannot easily access the tools to scale their work. 

Launched in 2018, The Movement Cooperative (TMC) is a nonprofit founded with the aim of creating a cooperative community addressing these structural challenges. Currently, our membership stands at nearly 75 national member organizations and 500 state-based organizations covered under our licenses. We leverage the collective purchasing power of our membership to secure cooperatively held data and technology licenses shared across membership and invest in common infrastructure like technical staff to support our members in their work. TMC is also a member cooperative -- our board is elected by and made up of our member organizations.

Position Overview

The Billing Specialist is an entry-level and growth-focused role. This role has a focus on managing both accounts receivable and payable processes, standard operating procedures, reporting, and day-to-day activity. This role requires a highly organized and focused individual with a strong work ethic and the ability to execute diligently and meticulously. The measurement of success for the Billing Specialist is in high customer satisfaction ratings, low error rating as defined by Finance department management,  and efficient processing of both incoming and outgoing funds in support of the CFO  and other fiscally-focused team members. 

• Perform data entry of invoicing into the accounting system and ensure balancing of sub-ledgers.
• Analyze Memorandums of Understanding (MOUs) to calculate A/R billing amounts, ensuring accuracy in amounts billed and timing of billings.
• Liaise within TMC teams to clarify contracts and communicate member activity where appropriate.
• Review End User License Agreements (EULAs), vendor contracts and other documentation to ensure accurate and timely payment of invoices.
• Review and post payments through various methods (check, ACH, online payments etc.) and oversee their end-to-end documentation and processing
• Proactively manage reminders for customers, elevating concerns to management as needed
• Answer questions and handle inquiries from customers regarding bills
• Confirm accounts payable are paid via contractual agreements and in a timely manner 
• Store and retain all AP and AR records reliably
• Calculate member receivables (order amounts, bulk or usage discount rates, etc.)
• Issue documentation to customers and vendors in a timely fashion through various channels (mail, e-mail, slack, etc.)
• Handles internal and external communications alike from a customer service oriented lens

Required Mindsets and Attributes

• Fluent in equity concepts and language, understands their own privilege and power, and is able to bring equity impact analysis to life in the context of their tasks
• Dedicated to progressive issues, campaigns, and organizations
• Proactive, growth-oriented, pragmatic and detail-oriented project management skills
• Creative collaborator within a remote team
• A diligent and conscientious interpersonal savvy; overt willingness to act as a cross-functional worker who never sees something as beyond their purview
• Unquestionable personal code of ethics, integrity, diversity and trust
• Cares deeply about getting results, stays attentive to all specific tasks/follow-up items, and consistently meet deadlines

QUALIFICATIONS

Education

• Bachelor’s Degree in accounting/finance or a related field of study, or relevant work experience

Experience 

• A minimum of 1-3 years of experience with a proven track record in accounts receivable and payable, collections and billing 

Skills

• Thoughtful, highly-developed and customer service oriented communication skills, both written and verbal
• Strong attention to detail
• Working knowledge of AR, billing/collections  and/or AP
• Familiarity with electronic bookkeeping, invoice submission and invoice appeals
• Experience with productivity, communications and project management software, particularly MS Office, Google Apps, AirTable, Slack and Trello
• Ability to travel periodically for staff and/or member events

We especially encourage applications from people who have these additional skills:

• Managed multiple member/client accounts
• Experience with accounting software (Bill.com, Sage Intacct)
• Managed or worked within a cooperative governance organization

While a very young organization, The Movement Cooperative is dedicated to providing all employees a competitive salary, world-class healthcare, dental and vision benefits, retirement, unlimited paid vacation and sick days, flexible holidays, and all-staff holidays, remote virtual office, paid parental and adoption family leaves, and health and wellness benefits. The salary for this position is $61,900 - $71,050. This is a full-time exempt position. 

This position is within a union-represented collective bargaining unit, and specific terms and conditions of employment may be subject to a future collective bargaining agreement between TMC and the Union.

Please submit your resume and a cover letter detailing why you are interested in this role and your qualifications, in PDF format.

Here’s what you can expect from our interview process: 

• Application Review
• Phone Screening ~15-25 minutes
• Materials Submission
• Panel interview ~60 minutes
• Interview with CFO - 30 minutes

We are looking to fill this position by November, 2022

The Movement Cooperative recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, citizenship status, disability, age, veteran status, and other protected status as required by applicable law.

At The Movement Cooperative, we have a clear vision: to be the organization where a diverse mix of talented people want to be, to stay and do their best work. We pride ourselves on bringing the best to our members, and we know our organization runs on the hard work and dedication of our passionate and creative employees.