Billing Specialist

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.   

We pride ourselves on our values which drive the level of care that we deliver to our patients: 

• Here For You (An attitude of service, empathy, and availability) 
• Own It (Drive and ownership) 
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges) 

Join our team and make a positive impact on the lives of others! We are looking for a Billing Specialist for our Finance team. 

This role is remote with potential travel to our main office in New York, NY and/or the FreedomCare hub closest to you. 

Department & Position Overview: 

In the Finance/Billing team, we ensure all services provided by FreedomCare are submitted as claims to each patient’s insurance plan. We monitor these claims and solve any problems that may prevent them from being processed correctly by the patient’s plan.  

Every Day You Will: 

• Create invoices and submit them to respective payers; verify insurance for all patients on care 
• Ensure accuracy of billing information, update patient demographics and insurance information; resolve issues related to billing rejections 
• Create and maintain clean concise records 
• Approve and submit adjusted claims; ensure unpaid claims are reviewed and appropriate action is taken 
• Run reports in medfly and HHA Exchange to ensure billing is maximized 
• Regularly update and amend data in Medflyt and HHAexchange  

Ideal Candidate Will Possess: 

• CDPAP or Home Care billing experience preferred
• Intermediate to advanced Excel knowledge – formulas, v/x/lookups, pivot tables, etc.
• Strong organizational skills, high attention to detail and data accuracy 
• Problem solving skills with ability to identify errors and troubleshoot/solve billing issues
• Effective communication skills with ability to communicate with payers and billing software support/developers
• Ability to multitask, set priorities and manage time effectively
• Must have poise and patience to collaborate internally/externally 

Nice-to-Haves: 

• Experience using HHAexchange   
• Salesforce experience 

Why work at FreedomCare? 

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. 

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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