Job Description
We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership, and choice so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionize the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019, and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
Here at Indeed Flex - we help people get jobs. In order to ensure there is a steady flow of open shifts available, we have to ensure we provide exceptional customer service to our clients - from solutions and sales to ongoing support, billing, and more. As part of our finance team, the billing accountant plays a key role in ensuring that invoices and billing are accurately delivered to our clients in a timely manner. The billing accountant also monitors payments and escalates late payments and outstanding debt to the relevant collection stakeholders and provides guidance, direction, and service to clients to complete payments and transactions in a timely manner.
Responsibilities & Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.
- Manage a growing ledger of 350+ clients across multiple industries and geographies
- Execute timely and accurate billing of all direct and indirect customers
- Develop processes and systems to actively monitor and measure outstanding debt and reduce overdue debts while providing exceptional service levels to prevent client turnover
- Drive implementation of new processes and workflows to ensure continued scalability for Indeed Flex
- Seek opportunities to improve existing processes and workflows to resolve queries, open support issues, and eliminate gaps in our workflows that pose risks for collections and timeliness of payment
- Receive, sort, and track incoming payments and ensure proper notation of internal accounting systems
- Issue receipts for received payments
- Apply amendments and adjustments to customer account details when necessary
- Raise credit note requests where appropriate and support other relevant ad hoc duties
- Ensure the security and privacy of all client data and payment information
- Perform periodic reporting of billing and collection progress
- Associate's Degree in Accounting with a minimum of four (4) years of relevant experience in billing, accounts receivable, invoicing, collections, or related role
- Highly proficient with technology - we are a tech company disrupting the staffing industry with novel ideas and technology/data-driven solutions; every employee should understand, love, and get excited about tech
- Highly proficient with Office or Google suite of software, Slack, Salesforce, and ACP with an advanced level of knowledge with Excel/Sheets
- Ability to work cross-functionally and collaborate with various teams in the organization
- Firm understanding of basic Finance & Accounting principles and regulations, with a curiosity and drive to shape new solutions and processes to adapt to changing factors such as new clients, industries, geographies, etc
- Previous experience in an organization with a revenue stream driven by B2B transactions, preference for experience with a Marketplace, SaaS, or Staffing/Consulting offering
- Exceptional collaboration and interpersonal skills - you will love to learn, to teach, and to support the team in an open exchange of ideas and knowledge to improve the capabilities and effectiveness of one another proactively
- Highly proficient with various finance/ERP systems: SAP, Salesforce, NetSuite, etc
- Proven organizational skills, with a high attention to detail, critical thinking skills, and a strong personal commitment to meeting deadlines
- Preference for individuals who are currently located in Austin and able to attend the office at least two (2) days per week; work-from-home/remote exceptions may be made for a highly exceptional candidate
- Passion for the Indeed Flex mission: help people get jobs
- $70,000 to $ 90,000 baseÂ
- Performance based bonusÂ
- Medical, Dental, Vision, and 401K
- Access to all Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Day Off
- 8 Public HolidaysÂ
- Duvet days
- Laptop ​+ WFH equipment​
- Hybrid working model - we work best collaboratively so we’ve provided a workspace where you’ll thrive, whilst still giving the flexibility to work remotely when you need
- Volunteer days
- STIPs (Short Term Incentive Plan)
- Regular team-building events
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Date Posted
03/17/2024
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