Bold Group - Senior Project Manager (Remote, US or CAN)

EverCommerce's Security & Alarm division is looking for a Senior Project Manager to join our team. The Project Manager is responsible for coordinating resources and managing tasks for software implementation projects from inception through project closure. The Project Manager works with the customer and various technical resources; including Application consultants, Technical Consultants and other resources to ensure the accuracy and success of each project. This position requires a high-level of customer interaction, the ability to handle multiple tasks simultaneously, and the tenacity to drive projects to completion.

You:
You have a strong work ethic and thrive in a fast-paced, collaborative setting. You're a critical thinker who possesses strong organizational and communication skills, including the ability to connect authentically with people via the phone and email. This position manages the development, resolution, and delivery of various digital projects from start to finish. Because of this, you love prioritizing initiatives, tracking impact, and occasionally putting out fires. On the strength's spectrum, you are well rounded between executing, influencing, relationship building, and strategic thinking.

Us:
The Security & Alarm division of EverCommerce serves the electronic security industry with the most comprehensive array of alarm monitoring and integrated financial management solutions tailored to achieve optimal business performance. Bold Group's product portfolio features the renowned alarm monitoring systems Manitou, stages®, and SIMS. These leading alarm monitoring systems are complemented by the industry's top accounting and business management systems: the SedonaOffice suite and the bestselling AlarmBiller system.

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

Where:
The EverCommerce team is distributed globally. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that this role requires eligibility to work in the U.S. or Canada without current or future visa sponsorship, and may require travel.

Key Responsibilities:

• Coordinate and schedule project tasks with the appropriate resources
• Drive implementation to completion within timeline
• Establish internal and external expectations and accountability
• Effectively prioritize and update tasks for implementation projects
• Communicate with all departments to ensure needs are addressed and timelines are met
• Progress implementation projects according to project details
• Track, document, and finalize projects in alignment with company processes
• Provide support to customers for project-related questions and ensure timely and reliable response
• Provide effective leadership, direction and consistent communication to technical resources
• Utilize TaskRay, Microsoft Excel, Project, or other project management software applications to track projects
• Participate in ongoing training and professional development
• Salesforce experience preferred

Experience and Skills:

• PMP certification desired
• 7+ years of successful project management in SaaS Software
• Knowledge of business application processes, ERP software and accounting practices desired.

Must demonstrate the following skills:

• Detail-oriented and organized with a pro-active attitude
• Analytical and problem-solving skills
• Strong project management skills
• Effective verbal and written communication skills
• Able to navigate standard office software without difficulty
• Capable of independently seeking information and working with a sense of urgency in a fast-paced environment

Benefits and Perks:

• Flexibility to work where/how you want - in-office, remote, or hybrid
• Continued investment in your professional development
• Robust health and wellness benefits
• 401k and/or RRSP with company match
• Monthly wellness stipend
• Flexible and generous time off
• Employee Stock Purchase Program

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!